July 2012

NatWest has launched the lowest-ever five-year fixed mortgage rate in a sign of falling home loan costs for longer-term deals, but many won't qualify for it.

The operator of Holiday Inn and Crowne Plaza hotels, along with two of the UK's biggest online travel agents, are under investigation for signing a potentially unlawful deal to limit discounts on rooms.

House prices have fallen for the first time in seven months, with the number of potential buyers shrinking as more homes are going on the market, according to a study.

HSBC has taken a further £341.6 million hit to cover mis-sold payment protection insurance (PPI), it has been announced today.

The Financial Services Authority (FSA) has published new rules to stop consumers from being sold packaged current accounts with benefits they can't use.

Broadband speeds have risen across the UK, but one in five postcodes still suffer from super-slow service, new figures from comparison site uSwitch.com show.

The UK's largest supplier of heating oil has been forced to make sure its prices do not increase between when a customer places an order and the oil being delivered, after action from the Office of Fair Trading (OFT).

Half of complaints made about mis-sold PPI by claims management companies (CMCs) between April and June were on behalf of customers who never had the product in the first place, according to Lloyds Banking Group.

Update - Fri 27 Jul: This story now includes information on when and how customers will be reimbursed.

The majority of the nine million taxpayers who file a self-assessment return will have to make a payment by 31 July.