December 2013

Motorists have been given respite from rising petrol prices after Chancellor George Osborne announced an extension to his fuel duty freeze until May 2015.

Savvy shoppers snapped up a stonking Black Friday bargain after badgering online retailer Very.co.uk to honour a deal where it mistakenly offered nearly £200 off a Samsung tablet.

NatWest and RBS customers have been left frustrated and unable to use their debit and credit card this following the third IT glitch the banks have suffered in 18 months.

London's bus and Tube fares will rise by 3.1% on average next month, but some travellers will be hit by hikes of up to 4.3%, Transport for London has announced.

Mobile phone users are to be protected from "shock bills" if their handsets are stolen, with a new cap on the maximum cost of calls they will be expected to pay for.

NatWest, Royal Bank of Scotland and Ulster Bank customers won't be left out of pocket after an IT glitch left some unable to use their debit or credit cards on the busiest online shopping day of the year.

Npower has apologised and promised to pay £1 million to vulnerable households after complaints about poor service rocketed.

Households are to be spared the full force of recent bill hikes after power firms pledged to pass on savings from a Government shake-up of energy levies.