BT customers can download an iPhone or Android app to cut the cost of calling from their mobile while abroad. The service can also reduce costs for calling mobiles and 08 numbers in the UK.
Consumers who want to insulate their homes should watch for high-pressure sales tactics, dodgy information and poor installations as some firms may be breaking the law, the Office of Fair Trading (OFT) says.
The Financial Ombudsman Service is planning to take on 1,000 new staff to deal with the record number of complaints it expects to receive in the next financial year.
10 January 2013
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