Complaints about payday lenders have more than doubled in the last two years but the "stigma" associated with the industry is preventing many more from lodging complaints, the Financial Ombudsman Service says.
A Government minister has told the Student Loans Company not to use "misleading tactics" to collect debt, after it was revealed the firm sent letters to over 300,000 graduates purporting to be from a debt collection firm.
We're often told to call our credit or debit card providers before setting off on our travels to ensure our plastic isn't stopped abroad. But whether or not you actually need to depends on your provider.
HSBC, Lloyds Banking Group and RBS are the latest firms found to have used dubious 'legal' tactics to pressurise indebted customers into paying. MoneySavingExpert.com has received copies of a number of misleading letters from the banking giants.
Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy over a two-year period in supermarkets and in a west London shopping centre.
If you've got a Santander credit card and you've recently paid your balance online with a debit card, check your statement now – the bank's admitted charging people twice following a technical glitch.
3 July 2014
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