2014

BT has today confirmed it's hiking home phone and broadband prices for millions of customers from December, as first revealed by MoneySavingExpert.com on Thursday.

EDF Energy is to pay £3m to charity helping 'vulnerable customers' after regulator Ofgem found it breached complaint handling rules in 2011.

If you've not enough money in your account and a payment bounces, you may be able to avoid the associated fee as more banks are to adopt a 'retry' scheme from September where they'll attempt to process the transaction again later in the day.

If you're tempted to sign up for a John Lewis loyalty card for the monthly free tea and cake, be aware that the retailer has changed the offer so only some members will get the deal from now onwards. Existing users are also hit by this change.

HSBC e-ISA customers should diarise to transfer their cash as the bank has confirmed interest rates will tumble from October.

Complaints about "payday loan middlemen" – websites that take hundreds of pounds from vulnerable people on the promise of finding cheap credit – have more than doubled in the last year, the Ombudsman says.

It costs pay-as-you-go and pay monthly customers who have exceeded their allowance more to make calls and send texts while in the UK than it does when travelling in Europe, research from MoneySavingExpert.com has found.

Commuters in England and Wales face an average 3.5% increase in regulated rail fares next year, after official inflation figures used to calculate the rise were published today.

MoneySavingExpert.com is campaigning for the financial regulator to extend the deadline for the CPP redress scheme and issue new reclaim letters to all those that haven't reclaimed their money back.