January
Warm Home Discount to be extended to low-income families
An additional 70,000 low income and vulnerable households will be able to get a £140 discount on their electricity bill
30 January 2015
PPI complaints process to be reviewed
The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers
30 January 2015
Waitrose to scrap free hot drinks offer in its cafes
The supermarket will no longer allow members of its loyalty card scheme to enjoy a free hot drink in its cafes
29 January 2015
Sky to launch its own O2-powered mobile network
The move will see Sky being able to offer mobile services as well as broadband, TV and home phone from 2016
29 January 2015
Used a dodgy claims handler? Now the Legal Ombudsman can help
People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman
28 January 2015
Avios and British Airways to slash points earned on cheap economy flights
Avios collectors could earn a quarter of the points they do now on BA flights from April, but there are winners
28 January 2015
Ovo Energy to cut gas prices by 10.4%, but you can still save more by switching
Ovo Energy has today announced it's cutting gas prices by 10.4% - the biggest price cut revealed this year
28 January 2015
'Second line of defence' for pension savers to be introduced
Additional protection for those accessing their pension pot from April is to be introduced, the FCA has announced
28 January 2015
EDF announces gas price cut, but it's nothing to party about
EDF Energy has today become the last of the big six energy providers to announce a gas price cut this year
27 January 2015
Sentinel card protection reclaiming scheme launched. Are you due £100s?
Two million people who took out a Sentinel or similar card protection product may soon be able to claim redress
27 January 2015
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21 May 2019
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Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
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Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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