MSE News

January

Warm Home Discount to be extended to low-income families

An additional 70,000 low income and vulnerable households will be able to get a £140 discount on their electricity bill

30 January 2015

PPI complaints process to be reviewed

The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers

30 January 2015

Waitrose to scrap free hot drinks offer in its cafes

The supermarket will no longer allow members of its loyalty card scheme to enjoy a free hot drink in its cafes

29 January 2015

Sky to launch its own O2-powered mobile network

The move will see Sky being able to offer mobile services as well as broadband, TV and home phone from 2016

29 January 2015

Used a dodgy claims handler? Now the Legal Ombudsman can help

People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman

28 January 2015

Avios and British Airways to slash points earned on cheap economy flights

Avios collectors could earn a quarter of the points they do now on BA flights from April, but there are winners

28 January 2015

Ovo Energy to cut gas prices by 10.4%, but you can still save more by switching

Ovo Energy has today announced it's cutting gas prices by 10.4% - the biggest price cut revealed this year

28 January 2015

'Second line of defence' for pension savers to be introduced

Additional protection for those accessing their pension pot from April is to be introduced, the FCA has announced

28 January 2015

EDF announces gas price cut, but it's nothing to party about

EDF Energy has today become the last of the big six energy providers to announce a gas price cut this year

27 January 2015

Sentinel card protection reclaiming scheme launched. Are you due £100s?

Two million people who took out a Sentinel or similar card protection product may soon be able to claim redress

27 January 2015

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Sykes Cottages reverses coronavirus refund policy after watchdog investigation

3 July 2020

UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog
Car finance and high-cost credit payment holidays set to be extended

3 July 2020

The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed
Government starts lifting restrictions on overseas travel

3 July 2020

English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted
Coronavirus Finance & Bills Help

3 July 2020

Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
Coronavirus Life-in-Lockdown Help

3 July 2020

The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more