2015

Firms plaguing people with nuisance calls and texts face a clampdown by the Government as new laws taking effect from 6 April mean they can be hit with fines of up to £500,000.

More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.

Airlines may no longer be able to wriggle out of paying compensation for technical faults if a test case due to be heard at Liverpool County Court today goes against them.

Online payday lenders will be forced to publish details of their products on at least one price comparison website – a move which has been branded "flaccid" by MoneySavingExpert.com.

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

A mum-of-two has turned her part-time hobby of posting videos of animals singing Happy Birthday on YouTube into such a lucrative money-making scheme that she hopes to have paid off all of her debts by the end of March.

Passengers with complaints about flight delays and cancellations may be able to take them to an ombudsman-style scheme with binding powers from next year, under new plans revealed by the UK's aviation regulator.

Energy regulator Ofgem has been criticised by a group of MPs for failing to make sure customers are getting the best value for money. The group has also raised concerns about suppliers' profits.