2015

Update: 9.30am, 5 February 2015: Tesco Bank has this morning said that all customers can now see their accounts online as normal. But let us know if you're still suffering via the forum link below.

Bank staff are adding to the distress of people registering power of attorney by misunderstanding what rights are involved, making administrative blunders or losing important documents, according to the Financial Ombudsman Service.

Water and sewerage bills in England and Wales will fall by an average of 2%, or £9, over the year beginning April 1, water companies have announced today.

An additional 70,000 low income and vulnerable households will be able to get a £140 discount on their electricity bill under the Warm Home Discount next winter, the Government has announced.

The Financial Conduct Authority is to review whether the payment protection insurance complaints process is working and is considering whether changes are needed.

Consumers could have access to more bundled phone, broadband and TV deals from next year after Sky confirmed today that it will launch its own mobile phone network next year.

Waitrose will shortly scrap an offer that allows members of its loyalty card scheme to get a totally free coffee or tea if they sit in its cafes – even if they buy nothing else.

Additional protection for those accessing their pension pot from April is to be introduced, the City watchdog has announced.

Avios and British Airways frequent flyer points collectors could earn just a quarter of what they currently do on BA flights after an April overhaul of the sister schemes.

Ovo Energy has today announced it's cutting gas prices by 10.4%, which is more than double the recent price cuts revealed by the big six energy providers. But households can still save more by switching.