MSE News

October

Three out of five households are paying up to £300 too much for their energy despite near-record switching rates

31 October 2017

The Government today formally restarted the process of selling off English student loans

31 October 2017

You'll soon be able to clear a cheque by the next working day thanks to a new image-based system

30 October 2017

Hotel-booking sites are to be investigated over concerns customers could be being misled

27 October 2017

A British chef sailing the Greek islands inadvertently racked up a mobile phone bill for more than £8,000

27 October 2017

Anyone who has a smart meter will be able to upgrade it to ensure they can switch providers more easily

26 October 2017

Almost a million landline-only BT customers will see their bills cut by £84 a year following pressure from Ofcom

26 October 2017

An independent review into the cost of energy has found we're paying too much for our gas and electric

26 October 2017

This month's MSE Bills Tracker shows an overall increase in average household bills of 2.4% year-on-year

26 October 2017

App-based bank Monzo experienced problems today, with many prepaid card users unable to make payments

25 October 2017

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Martin: 'FCA subtly slaps banks' wrists – and provides some relief for overdraft prisoners'

28 January 2020

The financial regulator has written to major banks asking them how they decided on their overdraft prices, after several providers announced rates to 40% - and it's warned that banks must act to help consumers hurt by the changes
Giffgaff to hike pay-as-you-go prices – but boost some 'goodybag' allowances

24 January 2020

Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances
Sonos to stop updating old speakers – your rights

24 January 2020

The electronics company is to stop sending software updates to older speakers and other devices from May, meaning they'll lose "some functionality"
Octopus to take on Engie's 70,000 customers – here's what you need to know

23 January 2020

Octopus Energy is set to take on all 70,000 customers supplied by Engie after a buyout was agreed – if you're with Engie, here's what you need to know
Parents who lose a child to get two weeks of leave under new law

23 January 2020

Parents who suffer the loss of a child under the age of 18 will be legally entitled to two weeks' leave from work under 'Jack's Law', the Government has announced