August 2018

Virgin Media has announced it is hiking prices for five million broadband, phone and TV customers by an average 4.5% – but you can leave penalty-free. Here's how to beat the hikes.

Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.

Royal Mail is trialling postboxes which are big enough for you to post parcels.

Two regulators have warned that pension scam victims lost £91,000 each on average in 2017, leaving them struggling to make ends meet during retirement.

Ofcom has stepped in to order mobile provider EE to give customers another 30-day window to leave penalty-free after it upped out-of-bundle call charges by as much as 100%.

Green energy supplier Bulb has warned its 450,000 customers that it may be forced to increase prices for the third time this year, as a result of rising wholesale costs.

An Amazon advert offering one-day delivery as part of its Prime membership has been found to be "misleading" by the advertising regulator, after it discovered a "significant proportion" of Prime-labelled items weren't available for next-day delivery.

Energy supplier Utilita has opened up applications for the Warm Home Discount, but act quick as you've just a couple of days left to register – check now if you qualify.

Ticketmaster is to close its resale sites Get Me In and Seatwave in a move to combat ticket touts.

UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal.