MSE News

December

HMV goes into administration – what you need to know

2 January 2019

Plastic bag charge could double to 10p and apply in ALL shops

The Government has announced plans to increase the minimum 5p charge for buying a plastic bag in England to 10p and extend it to all retailers, in a bid to cut plastic use

27 December 2018

Technical issue causes disruption at Birmingham Airport – your rights

Birmingham Airport has resumed operations after a technical glitch temporarily grounded flights

24 December 2018

'I paid in pounds... but RBS charged me overseas fees'

RBS and Natwest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds

24 December 2018

Tens of thousands of passengers face disruption after Gatwick runway closure – your rights

Tens of thousands of passengers are facing delays and cancellations after the runway at Gatwick Airport was closed due to drones being flown nearby - if you're affected, here's what you need to know

24 December 2018

British Gas owner in legal challenge to energy price cap

Energy firm Centrica - the parent company of British Gas - is seeking a judicial review of how energy regulator Ofgem has calculated the energy price cap

21 December 2018

Beware scammers collecting 'donations' for Martin's financial education textbooks

The charity behind the UK's first-ever financial education textbook has alerted police after a report that an elderly man was tricked into paying £100s to fraudsters claiming to be collecting donations for the book

20 December 2018

Pension cold-calling to be banned from January

Pension cold-calling will be banned from Wed 9 Jan, in a bid to tackle pension scams

20 December 2018

Government confirms end of payments for new solar panels

The Government has announced that it will end payments for any solar panels which are installed from April next year

19 December 2018

Watchdog announces crackdown on firms overcharging loyal customers

The competition watchdog has today released the findings of its investigation into the loyalty penalty

19 December 2018

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100,000s of Help to Buy ISAs opened in week before deadline - here's what to do if you missed out

9 December 2019

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone - but if you missed out, you can still boost your savings with a Lifetime ISA
Tesco Clubcard customers left unable to use points to get railcards

6 December 2019

A "technical issue" has left Tesco Clubcard customers unable to use their reward points to purchase railcard products
One in three Thomas Cook refund claims still to be paid

6 December 2019

Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
First Direct and M&S Bank follow HSBC in hiking overdraft fees from March

5 December 2019

First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year
Minimum top-up for most British Gas prepay customers to rise to £5

5 December 2019

The minimum amount British Gas customers with prepayment meters can top up is set to increase from £1 now to £5 from 1 January. This comes as part of the energy giant's change to using Payzone terminals for its customers to top up