March
New website to make claiming for mis-sold Wonga loans simpler
Wonga customers will be able to claim for being mis-sold payday loans later this month by using a dedicated website set up by the failed company's administrator, Grant Thornton. It should make it easier for people to make claims but it won't speed up the payment of any compensation, with payouts still months away.
16 April 2019
Most broadband and landline users now to be paid automatic compensation for service issues
From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments
1 April 2019
Sky Go and Now TV customers can now stream to six devices
Sky TV and Now TV customers can now register to stream on six different devices, up from four devices previously
29 March 2019
BT landline customer? Check if it'll hike your bill by up to £9/mth
Some BT landline customers will have a calls package costing up to £9/month added to their bill automatically next month
29 March 2019
Probate fees hike delayed
Many bereaved families will have more time to apply for probate at a lower cost, as the Government's planned fees hike has been indefinitely postponed
28 March 2019
Funeral sector to be investigated by the competition watchdog
Britain's competition watchdog has launched an in-depth investigation into the funeral sector amid fears that grieving families are being ripped off.
28 March 2019
Wow Air stops trading and cancels all flights – what you need to know
Wow Air has postponed all flights and will give an update later this morning
28 March 2019
WHSmith staff given average £40 uniform rebate - are you owed?
Over 10,000 current and former WHSmith employees have been paid uniform rebates of around £40 on average, after the company asked its staff to wear certain clothes to work - here's what you need to know
27 March 2019
Free helpline for bereaved youngsters launched with help from Martin Lewis
Children’s bereavement charity Grief Encounter has launched a brand-new free helpline providing instant, confidential advice and support for bereaved children and young people, funded by a donation of £86,000 from MSE founder Martin Lewis
27 March 2019
Homeowners could switch to a cheaper mortgage more easily as lending rules are set to be relaxed
Tens of thousands of mortgage prisoners are now one step closer to being freed, after the financial regulator began consulting on relaxing mortgage affordability rules, in an important step forward for MoneySavingExpert.com's long-running campaign.
26 March 2019
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EE and BT Mobile customers report network problems
21 May 2019
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning -
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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