MSE News

March

More protection for money transfer scam victims from May

Bank customers who are tricked into transferring cash to fraudsters will have more protection from the end of May

19 May 2020

New website to make claiming for mis-sold Wonga loans simpler

Wonga customers will be able to claim for being mis-sold payday loans later this month by using a dedicated website set up by the failed company's administrator, Grant Thornton. It should make it easier for people to make claims but it won't speed up the payment of any compensation, with payouts still months away.

16 April 2019

Most broadband and landline users now to be paid automatic compensation for service issues

From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments

1 April 2019

Sky Go and Now TV customers can now stream to six devices

Sky TV and Now TV customers can now register to stream on six different devices, up from four devices previously

29 March 2019

BT landline customer? Check if it'll hike your bill by up to £9/mth

Some BT landline customers will have a calls package costing up to £9/month added to their bill automatically next month

29 March 2019

Probate fees hike delayed

Many bereaved families will have more time to apply for probate at a lower cost, as the Government's planned fees hike has been indefinitely postponed

28 March 2019

Funeral sector to be investigated by the competition watchdog

Britain's competition watchdog has launched an in-depth investigation into the funeral sector amid fears that grieving families are being ripped off.

28 March 2019

Wow Air stops trading and cancels all flights – what you need to know

Wow Air has postponed all flights and will give an update later this morning

28 March 2019

WHSmith staff given average £40 uniform rebate - are you owed?

Over 10,000 current and former WHSmith employees have been paid uniform rebates of around £40 on average, after the company asked its staff to wear certain clothes to work - here's what you need to know

27 March 2019

Free helpline for bereaved youngsters launched with help from Martin Lewis

Children’s bereavement charity Grief Encounter has launched a brand-new free helpline providing instant, confidential advice and support for bereaved children and young people, funded by a donation of £86,000 from MSE founder Martin Lewis

27 March 2019

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Currys PC World customers have £100s wiped from gift cards after website outage

27 November 2020
Topshop, Miss Selfridge and Burton owner 'on brink of collapse' – what you need to know

27 November 2020

The parent company of Topshop, Miss Selfridge, Dorothy Perkins, Burton and several other big high street chains says it is "working on a number of contingency options" to secure the future of its brands, amid reports that it's on the brink of collapse
More UK banks to shut British expat accounts – what to do if yours is closed

27 November 2020

At least ten banks, building societies and credit card firms have now decided to close accounts held by Brits living abroad in Europe as a result of Brexit, MoneySavingExpert.com has found – with Nationwide and Co-op Bank among the latest to announce closures
Utilita faces new customer ban after installing smart meters that don't always work when you switch

27 November 2020

Energy supplier Utilita is facing a ban on taking on new customers after installing old first generation smart meters that often don't work when households switch
Coronavirus Universal Credit & Benefits

27 November 2020

If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim.