July 2019

Two major initiatives to combat online scam adverts have launched as a direct result of a campaigning defamation lawsuit by Martin Lewis.  

Some Bulb energy customers are reporting that their smart meter displays have randomly switched to Welsh – even though they're not in Wales.

Alan Turing, the scientist best known for helping to crack the Enigma code during World War Two, is to appear on the new £50 note, the Bank of England has announced.

Customers of mobile network Giffgaff say they've been left unable to top up their phones this morning due to issues with the company's website and app.

Pensioners will not face a deadline of June 2020 to reclaim TV licence fees they've accidentally paid, the BBC has confirmed.

BT has apologised after sending thousands of broadband customers letters that advertise an upgrade to Superfast Fibre Plus for 'no extra monthly cost' on the envelope – even though the deal could cost as much as £8.50/month extra.

Homeowners have until tomorrow to give their views on the leasehold housing market to the competition watchdog, after it launched an investigation.

HSBC has agreed to extend a scheme to compensate customers who may have paid an unreasonable debt collection charge imposed by HFC Bank and John Lewis Financial Services between 2003 and 2009.

Morrisons has scrapped a scheme which offered customers free air for their tyres when they spent £15 or more on fuel at its petrol stations.

Whirlpool is to issue a product recall of its faulty tumble dryers that haven't yet been modified, the Office for Product Safety and Standards has announced.