2019

Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today.

Npower has become the third big six supplier to increase its energy prices to the maximum allowed under the new cap on standard variable tariffs (SVTs) – hitting customers with an average 10.3% price rise from Monday 1 April. 

First Direct has said some new customers who joined last year expecting to get a switch incentive gift will be sent cash instead, after complaints from those left waiting for their promised perk to arrive. 

Now TV has raised the prices of its daily and weekly sports passes by up to £2 – but you may still be able to find them cheaper elsewhere.

O2 and Three will increase prices for their pay-monthly mobile customers by 2.5%, after EE confirmed it would be hiking prices by 2.7%. 

Some major insurers have told MoneySavingExpert.com they've started issuing 'green cards' to motorists who want to drive in the EU in case of a no-deal Brexit – but one big name isn't yet providing them. Here's how to apply and how long each insurer will take to send them.

Some British Gas customers with prepayment meters have been left unable to top up their accounts online due to an IT issue.

Big six suppliers E.on and EDF have increased energy prices to the maximum allowed under the new cap on standard variable tariffs – hitting customers with an average 10.3% rise from Monday 1 April. 

Lloyds customers have been reporting problems using the bank's online services since early this morning.

Patients in England can now receive an instant digital certificate when they apply online for a prescription season ticket – meaning they will no longer have to fork out £8.80 for each prescription item and then reclaim their cash.