MoneySavingExpert News

April

Ground rents to be banned on new leases from 30 June saving homeowners £100s/yr – here's what's happening

Ground rent is to be scrapped on new leases in England and Wales from 30 June when the Leasehold Reform (Ground Rent) Act takes force, the Government announced today (22 April).

22 April 2022

Nectar shoppers disappointed after Sainsbury's sends misleading info about its 'Big Points Swap' scheme – here's what's happened

Sainsbury's has admitted it sent misleading information to many of its Nectar card users that wrongly promised it would double the amount of reward points people had accumulated if they cashed them in for vouchers.

22 April 2022

British Gas admits its smart meter customers have been unable to track their energy usage via the app or website for more than two months

British Gas has admitted that millions of smart meter customers have been unable to use the energy giant's app or website to check their gas and electricity usage since February due to a "glitch". The failure has meant people have been unable to track how much they are spending at a time when energy bills have spiked.

21 April 2022

Santander to slash opening hours at hundreds of branches - here's what you need to know

Santander is to shorten its opening hours on both weekdays and weekends at hundreds of branches across the UK for those who walk-in without a pre-booked appointment.

21 April 2022

Government launches half-price 'rail sale' – how it works and how to get cheaper fares

The 'rail sale' will offer travellers around 50% off more than one million train tickets on journeys across England, Wales and parts of Scotland.

21 April 2022

Flybe takes to the skies again - here's how the airline stacks up in terms of price and rewards

Flybe has begun flying again under new ownership. The regional airline relaunched this month after collapsing in March 2020 at the start of the pandemic. It will now operate the majority of its flights from Birmingham and Belfast, as well as offering selected routes from London Heathrow.

20 April 2022

Fake reviews, subscription traps and unprotected Christmas savings clubs to be tackled under Government crackdown

Cash saved in Christmas savings clubs is to be protected under new laws, the Government has today (19 April) announced. There are also plans to crack down on fake reviews and 'subscription traps', while the competition regulator's powers will be beefed up in a bid to better protect consumers.

19 April 2022

Thousands of former Thomas Cook customers urged to claim refunds for cancelled holidays - here's how

Former customers of the now defunct travel firm Thomas Cook have been urged to submit refund claims for holidays they lost out on when the company went under in 2019. The Government's Official Receiver - which is administering the winding down of Thomas Cook - set-up a claims portal in November 2021, but it says thousands of eligible holidaymakers still need to submit refund requests.

19 April 2022

Warning: Beware scam calls about the Government's £150 council tax rebate

Households should beware cold callers asking for their bank account details in order to seemingly pay them the Government’s £150 council tax rebate as it’s likely to be a scam. MoneySavingExpert.com has seen a number of reports from councils urging residents to beware fraudsters, while officials have also cautioned households to watch out.

16 April 2022

Over 30,000 247MoneyBox borrowers to receive redress for mis-sold loans this week – but they’ll get back less than 10% of what they’re owed

Over 30,000 247MoneyBox borrowers, who were mis-sold payday loans they couldn't afford, are to receive refunds of some of the interest and fees they were charged by this Friday (15 April). But they'll get back less than 10% of what they are owed.

14 April 2022