MoneySavingExpert News


Got a credit note from a Covid-19 cancelled package holiday? Use it TODAY or you will lose valuable extra protection

If you have an unused credit note from a package holiday that was cancelled due to the pandemic, you should redeem it or cash it in by the end of today (30 September 2022). If you don't you risk losing valuable protection if the firm that issued it goes bust.

30 September 2022

Funeral plan provider Safe Hands has gone into administration – what to do now if you have a prepaid plan with Safe Hands or others

Safe Hands, a prepaid funeral plan provider, has fallen into administration leaving thousands of customers worried about what to do next and concerns growing that other companies will follow suit. Here's what it means for you, as well as information on providers to beware buying plans from presently.

28 July 2022

Provident confirms payouts for borrowers – but they'll get back less than 10% of what they're owed

Provident borrowers who were mis-sold loans they couldn't afford will receive refunds of some of the interest and fees they were charged this July, it's been confirmed. But they'll get back less than 10% of what they're owed.

5 July 2022

Airports hike 'kiss and fly' charges to as much as £7 for a five-minute drop-off – how to beat them

Many airports’ fees to drop off passengers have doubled since before the pandemic, a MoneySavingExpert investigation reveals – and one now charges a whopping £7 for a 5-minute drop-off.

14 June 2022

Tesco Clubcard holders will no longer be able to double up on money off their mobile phone bill from TOMORROW - so act now

Tesco reward card holders who use Tesco Mobile will no longer be able to double the monetary value of their Clubcard vouchers to use against their phone bills from 15 June - so double-up now while the offer still stands.

14 June 2022

Warning: Holiday booking scams jump by a third - here's how to avoid them

Holidaymakers should watch out as new data from Lloyds Bank shows travel-related scams have increased by a third over the year to March, with fraudsters targeting those booking package holidays, flights, hotels and caravans. Here’s how to try and avoid them - and what to do if you've been scammed.

29 April 2022

Vodafone's Voxi to charge customers up to £2 per day to roam in Europe from next month

Vodafone's VOXI brand is to start charging new and existing customers from £2 a day to use their mobiles in Europe. From 27 May, hundreds of thousands of VOXI customers will need to purchase a European roaming pass to make calls, send texts and use data abroad.

28 April 2022

Almost 200,000 current accounts switched during first three months of the year – here are the best deals, including £150 from First Direct

Almost 200,000 current accounts were switched during the first three months of the year, up two-fifths on the same period in 2021. In total, eight million current account switches have taken place since the free Current Account Switch Service was launched in 2013.

28 April 2022

Almost 80,000 QuickQuid borrowers will get back just over half of what they're owed for mis-sold loans

Around 78,500 QuickQuid and Pounds to Pocket borrowers, who were mis-sold loans they couldn't afford, will receive refunds of some of the interest and fees they were charged at a rate of 53.5p to every pound owed, it's been confirmed. Pay outs are expected to be sent within the next two weeks.

26 April 2022

Tesco to scrap paper Clubcard statements and vouchers for selected customers – unless you actively choose to keep them

Tesco will no longer send out paper Clubcard statements or vouchers to selected customers unless they specifically tell the supermarket giant they want to keep receiving them.

25 April 2022