MSE News
Warning: Martin Lewis and MSE have NOTHING to do with viral social media posts urging people to bombard energy firms with complaints
A viral post being shared on Facebook and Twitter alongside a photo of MoneySavingExpert.com (MSE) founder Martin Lewis claims people can "fight extortionate price hikes" by submitting complaints and subject access requests to their energy supplier. But this didn't come from Martin or MSE and has nothing to do with us.
The post says people can "hurt" energy companies by raising complaints and escalating them to the Energy Ombudsman.
To be clear: this advice has not come from Martin or MSE and we have not endorsed or verified it. Martin has asked for his photo to be removed from the posts.
Where to find our official help with energy bills
Here's a quick round-up of official MSE guides and news stories we've published to help support people during the cost of living crisis:
- Guide: Martin: Is it time to fix my energy bill or should I stick on the price cap?
- Guide: What to do if you're struggling to pay your energy bills
- MSE News: Energy price cap predicted to rise to £4,266 a year – Martin urges 'zombie Government' to 'wake up'
- MSE News: Almost all eligible households have received their first cost of living payment – what to do if you haven't
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Ovo launches one-year fixed tariff – but is it worth switching to?
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Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. -
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know
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BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically. -
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If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently. -
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
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