MSE News
Warning: Martin Lewis and MSE have NOTHING to do with viral social media posts urging people to bombard energy firms with complaints
A viral post being shared on Facebook and Twitter alongside a photo of MoneySavingExpert.com (MSE) founder Martin Lewis claims people can "fight extortionate price hikes" by submitting complaints and subject access requests to their energy supplier. But this didn't come from Martin or MSE and has nothing to do with us.
The post says people can "hurt" energy companies by raising complaints and escalating them to the Energy Ombudsman.
To be clear: this advice has not come from Martin or MSE and we have not endorsed or verified it. Martin has asked for his photo to be removed from the posts.
Where to find our official help with energy bills
Here's a quick round-up of official MSE guides and news stories we've published to help support people during the cost of living crisis:
- Guide: Martin: Is it time to fix my energy bill or should I stick on the price cap?
- Guide: What to do if you're struggling to pay your energy bills
- MSE News: Energy price cap predicted to rise to £4,266 a year – Martin urges 'zombie Government' to 'wake up'
- MSE News: Almost all eligible households have received their first cost of living payment – what to do if you haven't
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