We are in the thick of the cash Isa season with providers all feverishly competing for your money before the deadline to use this year's allowance closes next week.
Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
Lenders have increased rates on small loans by two-and-a-half fold since the credit crunch took hold despite interest rates dropping to their lowest-ever level in that time, research by MoneySavingExpert.com reveals.