MoneySavingExpert News
Bank of Scotland
NatWest and RBS are among the providers which will offer 95% mortgage deals under the Government's new Help to Buy scheme.
8 October 2013
Lloyds TSB and Bank of Scotland are the worst banks for wrongly dismissing customer complaints, new figures from the Financial Ombudsman Service show.
3 September 2013
Santander is now one of the best in MoneySavingExpert.com's index of banks by customer service – but its high ranking is only fuelled by its 123 account.
20 August 2013
Bank of Scotland has been ordered to compensate a customer for harassment after it made an astonishing 547 calls to recover a debt.
2 July 2013
We're often told to call our credit or debit card provider before setting off on our travels to ensure our plastic isn't stopped abroad. But does this make a difference? The answer is: yes and no.
1 July 2013
Santander has earned the unwanted crown of being the most complained-about banking firm per customer, figures from the Financial Conduct Authority (FCA) show.
15 April 2013
Lloyds Banking Group (LBG) says a fault which meant Lloyds TSB, Halifax and Bank of Scotland customers were unable to log into their accounts today has been fixed.
15 April 2013
Some Halifax and Bank of Scotland Ultimate Reward Current Account (URCA) customers are due a payout after the banks failed to warn users they were increasing a monthly fee.
11 April 2013
Lloyds Banking Group's bill for mis-selling payment protection insurance (PPI) has risen by another £1.5 billion.
1 March 2013
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