Banking

Tesco has today postponed a shake-up of its Clubcard Rewards scheme after a furious backlash from customers and a call from MSE founder Martin Lewis for it to rethink the changes.

Fraudsters are tricking victims into handing over personal details by sending fake texts which appear to be genuine NatWest messages – and have used the sophisticated scam to steal more than £100 from one woman.

NatWest has launched its first switch incentive in almost a decade and is offering £125 to new and existing customers.

Customers will be given more information to help them choose a bank by its service, under new rules which come into force next year.

Disgruntled Tesco Bank customers have had their credit cards cancelled as part of "fraud protection measures" – leaving them without their cards just two weeks before Christmas.

The charity Mental Health UK has set up a new debt advice service for those with money and mental health problems, with financial backing from Lloyds Banking Group.

Lloyds, Halifax and Bank of Scotland stopped sending customers text alerts warning them their balance was low in the wake of a huge shake-up of its overdraft charges because of "technical difficulties", MoneySavingExpert.com can reveal.

Lloyds Bank customers who have an Avios Rewards American Express credit card are being urged to check their statements following a spate of fraudulent transactions targeting the rewards card.

Millions of Lloyds, Halifax and Bank of Scotland customers have seen their overdraft costs rise this month, some by hundreds of pounds a year.

Victims tricked into transferring cash from their bank to a fraudster's account may be reimbursed from next year under new rules to tackle a surge in so-called 'transfer scams'.