Customers of newly-created TSB have voted it the worst bank for customer service, according to the latest Banking Service Index from MoneySavingExpert.com.
Santander customers who use the bank's agencies will have to travel to branches instead from October, after it announced plans to close all 139 outlets in rural and suburban areas.
If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.
Consumers are being warned to never give out their Pin after a fresh wave of reports about a "courier scam", which criminals have used to steal millions of pounds from victims in recent years.
Nearly 90,000 people have switched in the first month since the launch of the new current account switching service. But how has the scheme fared? MoneySavingExpert.com put it to the test.
Barclays is reviewing overdraft fees and charges faced by nearly 12 million current account customers as it plans a major overhaul to rid itself of "any sins of the past".
23 September 2013
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