MSE News

Broadband

EE to hike broadband and landline call charges

EE has warned it's hiking some broadband and call costs in January

17 November 2017

Most broadband and landline users to get automatic compensation from 2019

Many broadband and home phone customers will soon be automatically compensated for poor service

10 November 2017

BT to hike prices in January - here's how to fight back

BT has warned it's putting up some landline, broadband and BT Sport prices in January

6 November 2017

BT gives broadband customers free speed upgrades and extra cloud storage

Millions of BT broadband customers are having their internet speed, data allowance and cloud storage boosted this autumn

20 October 2017

Slow broadband? Many will soon be able to switch if it's not fixed in 30 days

Proposed rule changes mean big broadband firms will have to let customers quit if they fail to provide minimum speeds.

6 October 2017

Sky customer? Here's how to get a free Buy & Keep film

Sky is offering all its customers a free film to mark the launch of its new loyalty scheme

3 August 2017

Virgin Media to hit customers with price rise of up to £48/year – beat the hike

Five million Virgin Media home phone, broadband and TV customers will be hit with price rises of up to £48 a year

1 August 2017

Ofcom investigates Virgin Media over £240 exit fees

Ofcom is investigating Virgin Media over exit fees when customers move to an area where Virgin's service is unavailable

30 June 2017

TalkTalk hits broadband and mobile customers with price hikes

TalkTalk customers facing monthly price hikes of up to £51 a year can beat the hikes

29 June 2017

Virgin Media tells customers to change passwords after hacking risk exposed

More than 800,000 Virgin Media customers are being told to change their passwords

23 June 2017

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