MoneySavingExpert News

BT

Millions of BT landline customers could be in line for up to £500 if a new class action case is successful

BT is facing a £600 million class action case after it's been claimed some 2.3 million customers have been overcharged for their landline since October 2015.

29 September 2021

Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now

Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.

6 September 2021

Warning if renewing or signing a new deal with BT or EE – they're planning inflation-busting price hikes

Many BT and EE broadband, landline, mobile and TV customers are set to face steeper price hikes next year, even if they're within their minimum contract term, as the companies have made changes to their terms

9 September 2020

BT Sport offers 50% bill credit for June as Premier League announces return

BT Sport customers will be able to get a 50% bill credit on their subscriptions next month, with Premier League football now set to return on 17 June

1 June 2020

BT to raise broadband, landline and mobile prices for millions next month

Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal

13 February 2020

Broadband shake-up tackles rip-off prices for loyal customers – but most could save more by switching

Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.

26 September 2019

Plusnet to double the price of BT Sport

Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September

14 August 2019

Most broadband and landline users now to be paid automatic compensation for service issues

From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments

1 April 2019

BT to charge some £7.50/mth for email - here's how to beat the hikes

BT is set to charge customers with its Premium Mail service a monstrous £90 a year - here's how to beat the charges

13 July 2018

BT to raise prices AGAIN - how to beat the hikes

BT has warned it's hiking some landline, broadband, TV and Sport prices in September - here's what we know so far

26 June 2018