BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.
1 July 2022
Millions of BT landline customers could be in line for up to £500 if a new class action case is successful
BT is facing a £600 million class action case after it's been claimed some 2.3 million customers have been overcharged for their landline since October 2015.
9 May 2022
Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now
Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.
6 September 2021
Warning if renewing or signing a new deal with BT or EE – they're planning inflation-busting price hikes
Many BT and EE broadband, landline, mobile and TV customers are set to face steeper price hikes next year, even if they're within their minimum contract term, as the companies have made changes to their terms
9 September 2020
BT Sport offers 50% bill credit for June as Premier League announces return
BT Sport customers will be able to get a 50% bill credit on their subscriptions next month, with Premier League football now set to return on 17 June
1 June 2020
BT to raise broadband, landline and mobile prices for millions next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal
13 February 2020
Broadband shake-up tackles rip-off prices for loyal customers – but most could save more by switching
Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.
26 September 2019
Plusnet to double the price of BT Sport
Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September
14 August 2019
Most broadband and landline users now to be paid automatic compensation for service issues
From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments
1 April 2019
BT to charge some £7.50/mth for email - here's how to beat the hikes
BT is set to charge customers with its Premium Mail service a monstrous £90 a year - here's how to beat the charges
13 July 2018
8 travel-money must-knows
Don't overpay to pay (ole!)
Martin's energy need-to-knows
As bills set to rise by 52%
New. Cheapest ever loans at 2.7%
If you NEED to borrow
44 tips to be tight (in a good way)
Eg, use bulldog clips to eke out last toothpaste
£50 two-week summer break
For teens - free if on a low income
Blue Light Card discounts boosted
For NHS and emergency workers
2for1 theme parks and attractions
Alton Towers, Thorpe Park and more
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4 July 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout3 July 2022Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million.
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works1 July 2022Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more.
1 July 2022New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.
Struggling with energy bill debt? Check if you can get a grant of up to £1,500 from British Gas – even if you're not a customer1 July 2022The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit.
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
Clever ways to calculate your finances