MoneySavingExpert News

BT

Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider

Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end

11 April 2017

Urgent. Cheapest fibre b'band & line rent equiv to £13/mth all-in - or standard speed £5/mth

Urgent. Cheapest fibre b'band & line rent equiv to £13/mth all-in - or standard speed £5/mth

17 March 2017

BT landline-only customers could save £5 a month due to Ofcom price cut

The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes

28 February 2017

BT to hike broadband and call prices and charge TV customers for BT Sport

BT is increasing prices for broadband and some calls and is to begin charging TV customers £3.50 for BT Sport

20 January 2017

Got a BT landline? You can now opt in to its free spam calls filter to escape nuisance callers

Call Protect will divert nuisance calls into a junk voicemail box, so your phone doesn't ring

16 January 2017

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

21 December 2016

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

1 December 2016

Sky Mobile is coming – here's how it works and what it'll cost

Sky is to launch its own mobile network next month with Sim-only data plans that let you roll over unused data

1 December 2016

BT broadband customers overcharged after 'glitch'

BT has wrongly charged customers with a limited broadband package for exceeding their usage cap

19 August 2016

Small businesses face forking out £185/yr for not opting out of BT classified listings

Small business owners could unwittingly end up paying up to £185/yr by not opting out of BT's classified listings

11 August 2016