BT

Millions of BT broadband customers are having their internet speed, data allowance and cloud storage boosted this autumn – and they won't have to pay anything for it.

Some EE and BT Mobile customers who fail credit checks can't use their UK minutes, texts and data when travelling in Europe – despite new rules coming in this summer aimed at letting you use your UK allowance for free elsewhere in the EU.

Hundreds of thousands of Virgin Media customers are being urged to change their passwords after one of the firm's routers was found to be vulnerable to hacking.

We're going to stick our necks out here and assume you've almost all got a mobile. Many can't cope without it. Yet millions are overpaying. Either by letting contracts roll over and effectively paying for a phone you already own, being hounded into expensive upgrades, or just not searching for the best deals.

People who remain with their broadband provider after their introductory deal has ended are hit with an average annual 'loyalty penalty' of £113, Citizens Advice has found.

This is the cheapest fibre deal we can remember. While we can't say 100% it's the best ever, it's bloomin' cheap - and the standard broadband deal's a cracker too. With the big boys you typically pay up to £47/mth for fibre or £41/mth for standard speed, so the savings here could be £400+/yr.

BT's 2.3 million landline-only customers are set to enjoy a price cut of at least £5/month under plans outlined by the regulator.

BT has announced it is to hike the cost of broadband and calls and begin charging TV customers £3.50 a month for BT Sport. Check if you can find a better deal elsewhere – if so, the good news is those affected can leave their BT contract penalty-free, or you can try to haggle down your bill.

BT customers plagued by nuisance calls on their home phone are now able to divert them to an email-style 'junk' voicemail inbox. Here's how to activate the free service, plus other ways to escape spam calls.