Direct Debit
Admiral double-charges 100s of insurance customers
Insurance firm Admiral has apologised after hundreds of its customers had their direct debit payment doubled in February
27 March 2018
'I got £1,120 back after finding a forgotten direct debit I'd been paying for FIVE years'
A pensioner has managed to reclaim a whopping £1,120 after doing an audit of her direct debits
8 March 2018
British Gas customers double-charged in direct debit blunder
Customers are reporting that their direct debits have been taken twice, leaving them £100s short in some cases
25 November 2016
Nationwide customers hit by payments glitch – are you affected?
Outbound standing orders could leave the accounts of Nationwide customers late, MoneySavingExpert.com understands
1 September 2016
Vodafone warning – all customers check your bills ASAP for errors
A MoneySavingExpert.com investigation has uncovered huge numbers of problems with billing and other issues.
8 June 2016
BT triples monthly fee for paid email service
Thousands of former BT broadband customers face a steep email price hike, with the monthly cost tripling
30 March 2016
Energy direct debit hiked? Challenge it
Some energy customers who switched last winter have voiced frustrations about new suppliers upping direct debits
12 October 2015
Payment failed on payday? Banks to give customers more time to avoid charges
Seven high street giants have agreed to put payments through later in the day if they are rejected first time
7 June 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Time to recession-proof your finances?
Here are 10 things everyone needs to know about economic downturn
2 May 2012
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
Energy price cap to rise by '£100'Millions to pay more
-
FREE McDonald's cheeseburgerTill Fri - simple if you've a smartphone
-
Car insurance costs UP againAct now to protect your price
-
Cheapest ever 100+MB fibre bbEnds Thu.'£18.75/mth' incl line from Virgin
-
90+ supermarket couponsIncl FREE £3ish PG Tips
-
Brexit passport checkerWill yours still be valid?
-
Sharia savings trickBeat best buys by nearly 0.25%
-
8 PlanetSaving tipsIncl recycle the 'unrecyclable'
-
School holiday travel price hikesMore ways to BEAT 'em
-
Pension credit warningSome could lose £7,000/yr
-
Cheap iPhone XR15GB data for the price of 2GB
-
Boots up to 70% clearanceWill it happen?
-
Ryanair responds to MSE dossier of name-change complaints - and insists 'there is no glitch'
22 January 2019
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue -
Record numbers switched electricity supplier last year
22 January 2019
Over 5.8 million - or one in five consumers - made a change last year -
Bereaved families have just months to apply before probate fees are hiked
21 January 2019
Many families who have lost a loved one could face increased fees if they don't apply for probate before April - although those with smaller estates may be better off waiting until after the rules change -
Government scraps £65 fee for EU citizens to stay in the UK
21 January 2019
If you've already paid, you'll be able to get your money back. -
100,000s of TalkTalk TV customers face £48/yr price rise
21 January 2019
You can opt out of the £4/mth charge if you don't want to pay
| RSS feed
-
Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system