Direct Debit
Admiral double-charges 100s of insurance customers
Insurance firm Admiral has apologised after hundreds of its customers had their direct debit payment doubled in February
27 March 2018
'I got £1,120 back after finding a forgotten direct debit I'd been paying for FIVE years'
A pensioner has managed to reclaim a whopping £1,120 after doing an audit of her direct debits
8 March 2018
British Gas customers double-charged in direct debit blunder
Customers are reporting that their direct debits have been taken twice, leaving them £100s short in some cases
25 November 2016
Nationwide customers hit by payments glitch – are you affected?
Outbound standing orders could leave the accounts of Nationwide customers late, MoneySavingExpert.com understands
1 September 2016
Vodafone warning – all customers check your bills ASAP for errors
A MoneySavingExpert.com investigation has uncovered huge numbers of problems with billing and other issues.
8 June 2016
BT triples monthly fee for paid email service
Thousands of former BT broadband customers face a steep email price hike, with the monthly cost tripling
30 March 2016
Energy direct debit hiked? Challenge it
Some energy customers who switched last winter have voiced frustrations about new suppliers upping direct debits
12 October 2015
Payment failed on payday? Banks to give customers more time to avoid charges
Seven high street giants have agreed to put payments through later in the day if they are rejected first time
7 June 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Time to recession-proof your finances?
Here are 10 things everyone needs to know about economic downturn
2 May 2012
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
Cheapest fibre b'band in 3yrs'£15/mth' incl line
-
8 new Covid need-to-knowsIncl 2nd self-employ grant
-
Energy price cap to dropBut it's still a £250/yr rip-off
-
£5k green home vouchersFull updated help
-
£5 off a £25 Lidl spendVia new app
-
Last chance? Top fixed savingsVia sharia accounts, eg, '1.2%' for 1yr
-
Coffee trick, eg, 19p Pret, 32p CostaBy stacking offers
-
10 KFC MoneySaving tipsIncl FREE side
-
Tesco axes cheap deliv & collection slotsSee what you'll pay now
-
Get 5% back on everyday spendingFor up to 6mths
-
'I've fostered cats for 10mths...'How you can too for free + dogs, rabbits etc
-
Post Office to close its online shop – where else can you buy stamps online?
12 August 2020
The Post Office is to close its online shop at the end of the month, meaning you'll need to go to one of its branches in person to buy its products – but if you want to buy stamps online, there are still plenty of other options -
Thousands overpaid self-employed income support
12 August 2020
Up to 16,000 self-employed people who received Government grants to support their income during the coronavirus crisis have been paid too much after their payments were miscalculated. If you've been overpaid, the good news is you WON'T have to pay anything back – but you may now receive less than expected if you apply for the second income support grant -
Tesco axes cheap grocery delivery and collection slots
12 August 2020
Tesco has started charging flat fees for grocery delivery and Click & Collect slots, in a major shake-up which means cheaper times are no longer available and some customers will have to pay much more -
Coronavirus Self-Employed & Small Limited Company Help
12 August 2020
If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors. -
Coronavirus Travel Rights
12 August 2020
The coronavirus outbreak is causing major travel disruption around the globe
| RSS feed
-
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
11 August 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system