MoneySavingExpert News
Direct Debit
Admiral double-charges 100s of insurance customers
Insurance firm Admiral has apologised after hundreds of its customers had their direct debit payment doubled in February
27 March 2018

'I got £1,120 back after finding a forgotten direct debit I'd been paying for FIVE years'
A pensioner has managed to reclaim a whopping £1,120 after doing an audit of her direct debits
8 March 2018
British Gas customers double-charged in direct debit blunder
Customers are reporting that their direct debits have been taken twice, leaving them £100s short in some cases
25 November 2016

Nationwide customers hit by payments glitch – are you affected?
Outbound standing orders could leave the accounts of Nationwide customers late, MoneySavingExpert.com understands
1 September 2016

Vodafone warning – all customers check your bills ASAP for errors
A MoneySavingExpert.com investigation has uncovered huge numbers of problems with billing and other issues.
8 June 2016

BT triples monthly fee for paid email service
Thousands of former BT broadband customers face a steep email price hike, with the monthly cost tripling
30 March 2016

Energy direct debit hiked? Challenge it
Some energy customers who switched last winter have voiced frustrations about new suppliers upping direct debits
12 October 2015

Payment failed on payday? Banks to give customers more time to avoid charges
Seven high street giants have agreed to put payments through later in the day if they are rejected first time
7 June 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012

Time to recession-proof your finances?
Here are 10 things everyone needs to know about economic downturn
2 May 2012
27 January 2021
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Warning issued over coronavirus vaccine scams - here's how the NHS will actually contact you
27 January 2021Households have been urged to watch out for scammers posing as the NHS or claiming to offer coronavirus vaccines who then attempt to your steal personal details or con you out of cash -
Green Network Energy and Simplicity Energy stop trading – what you need to know
27 January 2021Green Network Energy, a medium-sized gas and electricity supplier with about 360,000 customers, has stopped trading, as has smaller firm Simplicity Energy, which has about 50,000 customers -
Travellers arriving from 22 countries face hotel quarantine
27 January 2021Travellers arriving from 22 countries with known coronavirus variants will need to quarantine in Government-provided accommodation such as hotels for 10 days, the Prime Minister has confirmed -
Contactless card payment limit could rise to £100 under new plans
27 January 2021Shoppers could see the contactless card payment limit rise from £45 to £100 under new rules being considered by the financial watchdog -
Top 15+ holiday destinations from the UK – where can you still travel to?
27 January 2021We've looked at the top tourist destinations to sort out where you can go without needing to quarantine
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
11 January 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
5 January 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?