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Kensington Mortgages must pay over £1 million in compensation after it was fined by the Financial Services Authority (FSA) for hammering borrowers behind on payments with huge charges.
12 April 2010
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Complaints about financial firms to the independent Ombudsman Service were up by 18% during the second half of last year, after many banks and other providers wrongly rejected consumer gripes.
25 February 2010
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The energy regulator Ofgem has today introduced a trio of measures intended to offer greater consumer protection, including tougher new rules on the way direct debits (DD) are set.
18 January 2010
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Thousands of Abbey current account customers are facing delays in receiving salaries, benefits and other funds, following a technical glitch.
23 December 2009
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The number of complaints about banks and other financial firms has risen to over 1.5 million during the first half of 2009.
29 October 2009
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Postal workers have voted in favour of a national strike in a bitter row over jobs, pay and services, it was announced today. This threatens widespread disruption for consumers in the coming weeks.
8 October 2009
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Current account customers will be given much clearer information on the charges they can expect to pay after an agreement was reached between providers and the authorities.
7 October 2009
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The major credit card providers say they will show mercy to borrowers who make late payments because the postal strike has delayed their bill's arrival.
28 September 2009
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Setanta Sports has confirmed it is desperately seeking to restructure its finances to prevent it collapsing.
9 June 2009
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All homes in Britain will have energy meters telling users how much they’ve spent fitted between 2012 and 2020, the Government announced today.
11 May 2009

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