MSE News

Easyjet

Hackers access nine million Easyjet customers' details

Hackers have accessed the travel details of nine million Easyjet customers

19 May 2020

Government warns against non-essential travel to Italy – here's what you need to know

The Foreign and Commonwealth Office (FCO) has extended its coronavirus travel advice to warn against all but essential travel to more areas in northern Italy, after the Italian authorities imposed a lockdown on more than 16 million people. We've full help if you have an upcoming trip to an affected area

10 March 2020

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

Credit and debit card charges banned from Saturday - what you need to know

You should no longer be charged a fee for opting to pay by credit or debit card – but admin fees are still allowed

9 January 2018

Fury as Ryanair seats passengers 'rows apart' unless they pay to sit together

Irate passengers have accused Ryanair of routinely allocating groups of travellers seats in different rows

1 June 2017

Easyjet passengers with summer bookings told they'll have to fly on Latvian airline's planes – your rights

Passengers due to fly with Easyjet this summer may end up flying on aircraft operated by Latvian-based carrier SmartLynx

16 March 2017

Easyjet axing its free refund trick – check NOW if you can still use it

A trick that lets you claim a voucher if your flight drops in price after booking is to be axed for most

21 February 2017

20 airlines now signed up to ombudsman-style schemes for flight delays

Those denied compensation for flight delays are now more likely to be able to appeal to an ombudsman-style scheme

11 August 2016

Turkey crisis – your travel rights

The crisis in Turkey means thousands of holidaymakers have had their travel plans thrown into chaos

16 July 2016

Brussels terror attacks travel disruption: your rights

If you're affected by travel disruption after Tuesday's terror attacks in Brussels, here's what you need to know

24 March 2016

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