MoneySavingExpert News

Hotels

Coronavirus travel rights

We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.

21 December 2022

Premier Inn WILL now consider refunds for bookings hit by local lockdown travel restrictions

Premier Inn has said it will consider refunding customers who are unable to stay in hotels due to local lockdown travel restrictions – days after MoneySavingExpert.com revealed some with less flexible bookings had been denied refunds

9 October 2020

VAT cut to 5% for hotels and restaurants – but will you get a discount?

VAT has been temporarily cut from 20% to 5% for hospitality and tourism businesses, and a number of big chains including McDonald's and Nando's are slashing prices as a result. But businesses don't have to pass on the tax cut to customers – we've full info below on what the change means for you

15 July 2020

Hotel data hack hits up to 500 million guests

Big names owned by Marriott, including Sheraton, Le Meridien and W hotels are affected by database breach

30 November 2018

Hotel booking sites hit with enforcement action from competition watchdog

The Competition and Markets Authority has launched enforcement action against a number of hotel booking websites

28 June 2018

Revealed: Hotel booking sites fail to show the REAL cost upfront

Search results on hotel booking websites often fail to show the total cost of your stay, leaving travellers struggling

15 June 2018

Watchdog to investigate hotel-booking sites over fears customers could be misled

Hotel-booking sites are to be investigated over concerns customers could be being misled

27 October 2017

Booking.com lists same hotel with different star ratings and prices

Booking.com has offered the same hotel as both a three-star and a four-star, but with different prices

4 August 2017

13 summer holiday savers to sort now

Including free airport lounges, cheap car hire & hotel booking trick.

24 May 2017

Holidaymakers to be flown out of The Gambia amid political unrest – your rights if you've booked a trip

Thousands of holidaymakers in The Gambia are to be flown home amid political unrest

18 January 2017