ID fraud

Online fraud victims who do not take appropriate security steps to protect themselves should not be refunded by banks, according to Britain's most senior police officer.

Elderly people are being targeted by a telephone scam that the police say in some cases involves a fraudster allegedly pretending to be MoneySavingExpert's Martin Lewis. We NEVER make cold calls asking for your financial information – here's what's happened and what to watch out for.

About 2.4 million former and existing mobile phone users who took out contracts or bought handsets via Carphone Warehouse and its subsidiary brands are being encouraged to alert their bank about a potential data breach as soon as possible.

Giant credit reference agency Experian is finally paying out to customers who claimed money back for unfairly sold ID fraud expenses insurance, in a massive victory for our reclaiming campaign.

MoneySavingExpert.com today urges City watchdog, the Financial Conduct Authority, to allow victims of the wide-scale CPP mis-selling scandal who've yet to claim their cash to do so, after the redress door was slammed shut in August. 

Reminder letters are being sent out this month to some of those who were mis-sold card and identity theft policies from CPP and the banks. If you get one, don't ignore it as it could be worth £100s.

Customers who've claimed for mis-sold card and identity theft policies from CPP are being sent cheques thick and fast – some for almost £1,000.

Don't throw financial circulars away thinking they're junk – you could be one of up to seven million people being sent claim forms to get money back from mis-sold Card Protection Plan (CPP) credit card and identity protection policies.

If you're one of the seven million people who bought Card Protection Plan (CPP) card insurance, you can start claiming your money back from mid-February, the Financial Conduct Authority has announced. Watch for a claim form in the post over the next few weeks.

See our guide for full details on how to reclaim.