Npower

Npower has become the latest Big Six energy firm to announce a price hike

11 May 2018

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault

1 May 2018

All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules

5 March 2018

The roll out of next generation smart meters which allow you to switch energy provider is to be delayed

19 January 2018

Npower will move some customers onto another fixed deal at the end of their contract – but many could save by switching

12 January 2018

Three out of five households are paying up to £300 too much for their energy despite near-record switching rates

31 October 2017

The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign

6 July 2017

Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over

25 May 2017

Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals

16 April 2017

Many UK households which prepay for energy will see their bills drop from April while some will see increases

9 March 2017