Npower
British Gas faces Ofgem investigation after MSE exit fees campaign
The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign
6 July 2017
Customers face higher bills as gas switches are delayed up to three weeks
Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over
25 May 2017
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Energy firms to cut average prepay prices next month to hit cap – but some customers will actually pay more
Many UK households which prepay for energy will see their bills drop from April while some will see increases
9 March 2017
Regulator to quiz energy firms over exit fees after MSE investigation
Ofgem is contacting major energy suppliers to check customers with fixes ending have been given correct exit fee info
6 March 2017
Npower hikes standard energy prices
A typical dual-fuel household will see their bill rise by around 10% after Npower announced price hikes
3 February 2017
Everyone check NOW if you can save up to £230/yr on energy
Energy price hikes are coming. EDF has already announced it'll raise electricity prices by 8.4% in March.
1 February 2017
Energy firms STILL wrongly telling those with fixes ending they face exit fees to switch
Energy customers continue to receive incorrect info about the switching process by Big Six firms
27 January 2017
British Gas and Npower wrongly tell those with energy fixes ending they face exit fees to switch
British Gas and Npower have been wrongly telling customers coming to the end of their fix they'll have to pay to switch
9 December 2016
Price of cheapest energy deal jumps by £100/year in six months – switch NOW to save before more hikes
The cost of the cheapest energy deals has soared since the summer, MSE research reveals
22 November 2016
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15 September 2021
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SIX banks now pay you to switch
Incl Santander's new FREE £130
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Shift debt to 27 months 0%
At essentially NO FEE
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New. Not great at saving?
Chip auto-save app does it for you at 0.7%
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30 Amazon hacks
Incl free Deliveroo delivery
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Martin's energy warning
'Your bill is about to JUMP by £100s'
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£40 cashback for investing £400
If you plan to 'robo-invest'
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500,000+ water-saving FREEBIES
Eg, £20 shower heads and £5 tap inserts.
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Coronavirus Travel Rights
17 September 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe -
Latest coronavirus 'traffic light' travel update due this week
16 September 2021![]()
The next update of the coronavirus 'traffic light' travel system, used to govern the action holidaymakers take when they return to the UK from overseas, is due to take place this week. This will provide the latest information on which destinations will feature on the Government's 'green', 'amber' and 'red' travel lists. -
Teletext Holidays to pay out £7m in outstanding refunds - here's how to make a claim
16 September 2021![]()
Teletext Holidays and its sister company Alpharooms have agreed to refund £7 million to thousands of customers still waiting to get their money back after their package holidays were cancelled due to the coronavirus crisis. Here's how to make a claim. -
'I'm self-employed but confused about whether I can claim the fifth grant' – Unsure? Here's what you need to know
16 September 2021![]()
100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance. -
Nearly two-thirds of MoneySavers do most of their shopping online, new MSE poll finds
15 September 2021![]()
Almost two thirds of MoneySavers do most of their shopping online, compared with just over a quarter who prefer to shop in store (and the rest said they didn't have a preference), a new MoneySavingExpert.com poll has found.
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Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing
14 June 2021![]()
When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
Clever ways to calculate your finances
