Npower
British Gas faces Ofgem investigation after MSE exit fees campaign
The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign
6 July 2017
Customers face higher bills as gas switches are delayed up to three weeks
Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over
25 May 2017
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Energy firms to cut average prepay prices next month to hit cap – but some customers will actually pay more
Many UK households which prepay for energy will see their bills drop from April while some will see increases
9 March 2017
Regulator to quiz energy firms over exit fees after MSE investigation
Ofgem is contacting major energy suppliers to check customers with fixes ending have been given correct exit fee info
6 March 2017
Npower hikes standard energy prices
A typical dual-fuel household will see their bill rise by around 10% after Npower announced price hikes
3 February 2017
Everyone check NOW if you can save up to £230/yr on energy
Energy price hikes are coming. EDF has already announced it'll raise electricity prices by 8.4% in March.
1 February 2017
Energy firms STILL wrongly telling those with fixes ending they face exit fees to switch
Energy customers continue to receive incorrect info about the switching process by Big Six firms
27 January 2017
British Gas and Npower wrongly tell those with energy fixes ending they face exit fees to switch
British Gas and Npower have been wrongly telling customers coming to the end of their fix they'll have to pay to switch
9 December 2016
Price of cheapest energy deal jumps by £100/year in six months – switch NOW to save before more hikes
The cost of the cheapest energy deals has soared since the summer, MSE research reveals
22 November 2016
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Households to get £400 boost to help with rising energy bills - here's everything on Rishi Sunak’s latest cost of living support package
26 May 2022![]()
A new package of measures to help support households through the current cost of living crisis has been revealed by the Chancellor Rishi Sunak today (26 May). -
Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares
24 May 2022![]()
Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares. -
NS&I to increase the Premium Bond prize rate to 1.4% - here's all you need to know
24 May 2022![]()
NS&I will increase its Premium Bond prize fund rate, which is equivalent to a yearly interest rate, from 1% to 1.4% from 1 June. The odds of each £1 Premium Bond number winning a prize will also increase from 34,500 to one to 24,500 to one. -
Coronavirus travel rights
24 May 2022![]()
We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
Mis-sold an Amigo loan? Redress could soon be on its way after High Court approves complaints scheme
23 May 2022![]()
A compensation plan put forward by Amigo Loans to return at least £112 million to borrowers it wrongly mis-sold high-interest loans to has today (23 May) been approved by the High Court. The move is a significant win for borrowers and follows a previous proposal that was rejected by the Court.
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Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Clever ways to calculate your finances
