The big six energy suppliers will be fined if they fail to meet new rules aimed at helping smaller firms break into the market, the energy regulator says.
If you're thinking of switching energy provider, be aware that energy prices haven't dropped this year – even though firms are now listing lower annual costs on websites.
Npower will pay £3.5 million to vulnerable customers after regulator Ofgem found it had mis-sold energy contracts to customers on doorsteps and by phone.
Energy bills will continue to soar, warns a top British Gas executive, in a wide-ranging interview with MoneySavingExpert.com. But he also urges households to cut their consumption as the way to cut their bills.
12 August 2013
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