Borrowers are to be better protected from dodgy credit brokers, as the Office of Fair Trading (OFT) has today published new guidance setting out standards it expects.
Car supermarket Carcraft has had its wrists slapped and has been ordered to comply with the law after a watchdog found major problems in the way it sold vehicles and motor finance.
British consumers are being ripped off by scams and frauds to the tune of almost £7 billion a year, but official arrangements to protect them are "incoherent and fragmented", a parliamentary report warns today.
Payment protection insurance (PPI) mis-selling victims received a whopping £239 million redress in August, according to latest figures from the City watchdog.
New guidance on debt collecting has today been published by the Office of Fair Trading (OFT), in a bid to better protect consumers in financial difficulty.
Consumers who can't get mainstream gas and electricity are not getting ripped-off by energy suppliers, new findings from the Office of Fair Trading (OFT) show.
The Office of Fair Trading (OFT) has published guidance for banks and other financial firms to ensure they treat loan and credit card applicants who have mental health problems fairly.
A combination of complex charges and poor or misleading information means consumers are paying too much when buying foreign money or using cards overseas, a lobby group says.
21 September 2011
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