Online shopping

Sainsbury's shoppers have been left disappointed by the supermarket's decision to can its long-running 'My Coupons' trial - but there's a silver lining in the form of a 'Nectar 10x Point' event over the upcoming bank holiday weekend.

Supermarket heavyweight Tesco has announced it will be shutting down its product-testing website 'The Orchard at Tesco' on Friday 31 March.

A security glitch at the cashback website Topcashback has caused hundreds of users to be 'partially' logged in to someone else's account over the past month, MoneySavingExpert.com can reveal – with usernames, shopping history via the website, earnings and some email addresses viewable.

More than 300,000 shoppers with catalogue brands Ace and Studio are in line for refunds after they were flogged near-useless accidental damage and theft cover for their clothing purchases.

Shoppers who struggle to resist online sales and then later regret making purchases can now download a free tool to help control their spending.

Customers of online toy firm SavviBuy have been left stunned after the retailer failed to deliver their goods on time, then told them to ask their banks for a refund.

Black Friday shoppers who thought they'd bagged themselves a bargain have criticised retailers after paying for orders that were later cancelled or delayed because items were out of stock. You can get a refund if you've been affected but may struggle to re-order items at the same discounted price.

House of Fraser has been fined £40,000 for misleading Christmas shoppers last year into believing they were getting a bigger bargain on sale items than they actually were.

Shoppers have been warned not to get suckered into paying more than they need to this Black Friday, after analysis by MoneySavingExpert.com revealed that cut price deals at major retailers may not be as good value as they first seem.

Bargain hunters should beware that Black Friday deals don't always represent the best possible value, after a study found only around half of Black Friday deals are actually cheapest during the annual shopping bonanza.