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Online shopping

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Online fashion store Asos has introduced a 'try before you buy' option for its UK app customers.
2 November 2017
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John Lewis 's famous 'Never Knowingly Undersold' policy has been called into question after it failed to reduce the prices of a wide range of products it was aware were being sold cheaper elsewhere, a MoneySavingExpert.com investigation reveals.
16 May 2017
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Sainsbury's shoppers have been left disappointed by the supermarket's decision to can its long-running 'My Coupons' trial - but there's a silver lining in the form of a 'Nectar 10x Point' event over the upcoming bank holiday weekend.
24 April 2017
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Supermarket heavyweight Tesco has announced it will be shutting down its product-testing website 'The Orchard at Tesco' on Friday 31 March.
24 March 2017
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A security glitch at the cashback website Topcashback has caused hundreds of users to be 'partially' logged in to someone else's account over the past month, MoneySavingExpert.com can reveal – with usernames, shopping history via the website, earnings and some email addresses viewable.
13 March 2017
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More than 300,000 shoppers with catalogue brands Ace and Studio are in line for refunds after they were flogged near-useless accidental damage and theft cover for their clothing purchases.
17 February 2017
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Shoppers who struggle to resist online sales and then later regret making purchases can now download a free tool to help control their spending.
4 January 2017
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Customers of online toy firm SavviBuy have been left stunned after the retailer failed to deliver their goods on time, then told them to ask their banks for a refund.
29 December 2016
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Black Friday shoppers who thought they'd bagged themselves a bargain have criticised retailers after paying for orders that were later cancelled or delayed because items were out of stock. You can get a refund if you've been affected but may struggle to re-order items at the same discounted price.
1 December 2016
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House of Fraser has been fined £40,000 for misleading Christmas shoppers last year into believing they were getting a bigger bargain on sale items than they actually were.
30 November 2016

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