Online shopping
Still waiting for a House of Fraser order? You can now claim from your bank
Several major banks have started accepting Section 75 and chargeback claims from House of Fraser customers who have been waiting weeks for undelivered orders and refunds, MoneySavingExpert can reveal - and some shoppers have already got their money back
25 October 2018
Cash Converters website hit by breach
Pawnbroking company Cash Converters has warned customers about a data breach on its old website
16 November 2017
Asos introduces 'try before you buy' so you only pay for what you keep
Online fashion store Asos has introduced a 'try before you buy' option for its UK app customers
2 November 2017
MSE investigation reveals John Lewis IS 'knowingly undersold'
John Lewis's famous 'Never Knowingly Undersold' policy has been called into question after it failed to reduce prices
16 May 2017
Sainsbury's cans 'My Coupons' scheme - but Nectar points bonanza is on the way
Sainsbury's shoppers have been left disappointed by the decision to can its long-running 'My Coupons' trial
24 April 2017
Tesco Orchard product testing freebie site to close
Supermarket heavyweight Tesco has announced it will be shutting down its product-testing website 'The Orchard at Tesco'
24 March 2017
Topcashback users logged in to wrong accounts after recurring security glitch
A security glitch at Topcashback has caused hundreds of users to be 'partially' logged in to someone else's account
13 March 2017
Catalogue brands to refund 300,000 shoppers for near-worthless insurance
More than 300,000 Ace and Studio shoppers are in line for refunds after they were flogged near-useless insurance
17 February 2017
Free tool to stop impulse buys online launched
Shoppers who struggle to resist online sales and then later regret making purchases can download a free tool to help
4 January 2017
SavviBuy customers stunned as firm fails to deliver Christmas presents, then tells them: 'Ask your bank for a refund'
Online retailer SavviBuy has told customers that it lacks the resources to process refunds quickly
29 December 2016
Suggest a Story
Got a money-related news story that affects you?
25 May 2022
-
10 big tips to cut motoring costs
Including MSE's new car insurance tool
-
Top savings rates for a decade
1.5% easy access, 2.68% fixed
-
Reclaim lost cash for FREE
Up to £50 billion's waiting to be found
-
Energy price cap predicted to rise 42%
Should you fix?
-
£25 M&S beauty bag with £30 spend
Normally £160
-
Aged 45-70?
Can you boost state pension by £1,000s?
-
Amazon £10 off £30 for some
Plus another 33 Amazon tricks
-
Read the full email
For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
-
John Lewis launches rental subscription service for children's clothes - here's how it works
27 May 2022![]()
John Lewis has partnered with rental clothing brand thelittleloop to launch a subscription rental service for children's clothes. Customers will pay a monthly, quarterly or six month fee to borrow between 6 and 14 items. Here’s how it’ll work. -
Morrisons to reserve 5% 'deposit' on online orders - here's what's happening and how it affects you
27 May 2022![]()
Online shoppers at Morrisons will now see a 5% holding "deposit" taken on top of their total bill to help cover the cost of substitutions, the supermarket has said. So ensure you have the extra money in your account to place an order and bear in mind you can't access this cash until your final bill clears. -
Martin Lewis backs calls to ensure search engines must prevent scam ads as part of the Online Safety Bill - here's all you need to know
26 May 2022![]()
MoneySavingExpert (MSE) founder Martin Lewis has backed calls by consumer group Which? to tighten the wording within the forthcoming Online Safety Bill to ensure search engines, as well as social media companies, are forced to prevent fraudulent ads from appearing on their platforms. As it stands, the wording states that search engines only have to "minimise" fake ads. -
Watch Martin Lewis's Q&A with Rishi Sunak on the new cost of living support package – plus more info on today's announcement
26 May 2022![]()
Martin puts his, MSE users' and his social media followers' questions to Rishi Sunak following today's announcement of a new cost of living crisis support package. -
Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares
24 May 2022![]()
Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares.
-
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Clever ways to calculate your finances
