MSE News


Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

21 December 2016

Sky Mobile is coming – here's how it works and what it'll cost

Sky is to launch its own mobile network next month with Sim-only data plans that let you roll over unused data

1 December 2016

Plusnet hits customers with price increase – how to beat the hikes

Plusnet is to hike its home phone and broadband prices for a second consecutive year

28 June 2016

Super-cheap fast BT fibre broadband

A year's BT line & fibre b'band for £285 plus £100 Sains vch and how Sky, Virgin & TalkTalk customers can slash £100s

18 November 2015

Beat Sky's inflation-busting line and phone hikes

Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December

5 October 2015

How to beat BT's broadband, home phone and TV price hikes

BT broadband, home phone and TV customers will be hit with price hikes of up to 7% from 20 September

27 July 2015

'Misleading' ads hit broadband users' pockets

Price promises made by broadband providers are costing them up to six and a half times more than adverts imply

22 July 2015

Plusnet to hike home phone and line rental prices

Plusnet home phone customers will be hit with price hikes in September, with Line Rental Saver up by £30

3 July 2015

Plusnet tops the customer service tables again, while AOL and EE take the wooden spoon

72% of Plusnet customers rated its home phone customer service as 'great', while 68% said the same of its broadband

26 June 2015

Ofcom to give customers right to walk away free over low broadband speeds

Customers of BT, EE, Plusnet, Sky and TalkTalk will soon be able to leave their contract penalty free if speeds are slow

11 June 2015

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