MSE News

Plusnet

Prices to rise for 100,000s of Plusnet broadband and phone customers

Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October – though if you're affected, you can leave penalty-free

27 July 2020

Plusnet to double the price of BT Sport

Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September

14 August 2019

Plusnet Mobile customers' credit files wrongly marked after billing error

Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal

7 June 2019

Plusnet becomes first broadband provider to introduce end-of-contract reminders

Plusnet has promised to warn new customers when their contract is coming to an end

9 August 2018

Broadband adverts to show AVERAGE speeds

From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer

18 May 2018

Plusnet to increase broadband prices

Plusnet has warned customers that it's raising broadband prices by £12 a year in June

6 April 2018

Broadband prices hit seven-month low - check NOW to see if you can save

The broadband price war is hotting up with prices dropping to the cheapest we've seen in the past seven months

27 March 2018

Most broadband and landline users to get automatic compensation from 2019

Many broadband and home phone customers will soon be automatically compensated for poor service

10 November 2017

Virgin Media tells customers to change passwords after hacking risk exposed

More than 800,000 Virgin Media customers are being told to change their passwords

23 June 2017

Plusnet to increase line rental and call charges - how to beat the hikes

Plusnet has become the latest home phone and broadband supplier to push up its prices for line rental

5 May 2017

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