Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know
Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.
6 March 2023
Plusnet and John Lewis broadband customers to get automatic compensation for service issues – here's how to get money back
Plusnet and John Lewis broadband customers will be automatically compensated for delayed repairs and loss of service.
5 May 2022
Plusnet customers to lose certain YouView TV channels and services from 1 November - but you can cancel penalty-free now
Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free.
6 September 2021
Plusnet to hike prices for 100,000s of customers next month
Plusnet is to hit 100,000s of broadband and home phone customers with a 4.6% price hike from 30 June. The rise means some broadband customers could pay up to £18/yr more - but as the increase is written into its T&Cs, you can't cancel penalty-free unless you're outside your contract's minimum term.
20 May 2021
Plusnet ditches its line rental saver - meaning 10,000s face paying £30/yr more
If you're on the line rental saver currently, you won't pay any more until your minimum contract term expires, but when it does you'll be switched to paying line rental monthly, which costs just over £30/year more.
26 February 2021
Prices to rise for 100,000s of Plusnet broadband and phone customers
Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October – though if you're affected, you can leave penalty-free
27 July 2020
Plusnet to double the price of BT Sport
Plusnet is to double the price of its BT Sport add-on from £5 to £10 a month in September
14 August 2019
Plusnet Mobile customers' credit files wrongly marked after billing error
Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal
7 June 2019
Plusnet becomes first broadband provider to introduce end-of-contract reminders
Plusnet has promised to warn new customers when their contract is coming to an end
9 August 2018
Broadband adverts to show AVERAGE speeds
From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer
18 May 2018
Beat April price hikes
Martin's 11 must-do NOWs
Superfast fibre '£18/month'
Broadband hikes are coming
15GB data Sim for '£5/month'
Or '£9/month' for 100GB
Tesco Clubcard triple-up axed
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Important Budget briefing
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Worried about passport delays due to strikes? Here's what you need to know22 March 2023More than one thousand Passport Office workers across the UK will walk out between 3 April and 5 May as part of strike action over pay, pensions, redundancy terms and job security. Below we explain your travel and compensation rights if your passport is delayed.
Budget 2023: Childcare support to be boosted for children from nine months and for parents on universal credit – here's what you need to know22 March 2023The announcements form a package of new measures designed to help parents, revealed by the Chancellor in today's Budget.
Martin Lewis: Two week ISA 'use it or lose it' warning21 March 2023Interest rates are up, so ISAs are back for many - yet you need to sort them by 5 April (or likely sooner).
Budget 2023: Tax-free pension limits raised - here's what it means for your savings21 March 2023The annual amount you can save into a pension once you've taken money out of it will rise from £4,000 to £10,000 this April.
Stamp prices to rise by up to 16% – but there's a way to beat the hike21 March 2023From Monday 3 April, the cost of first-class stamps will be hiked to £1.10, while second-class stamps will increase to 75p.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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