Primus
Plusnet tops the customer service tables again, while AOL and EE take the wooden spoon
72% of Plusnet customers rated its home phone customer service as 'great', while 68% said the same of its broadband
26 June 2015
Primus blunder sees customers not told about price hike
Primus has delayed increasing line rental charges for some customers, after it emerged they hadn't been told about it
12 April 2013
Primus customers hit by service woes
Complaints about home phone and broadband provider Primus have escalated over the past few weeks
28 January 2013
Orange and TalkTalk top telecoms complaints table
Orange and TalkTalk have been shamed as the most complained about providers by regulator Ofcom
18 December 2012
Primus raises line rental for thousands of customers
Primus is increasing its line rental prices for 45,000 of its customers this August
29 June 2012
Primus increases home phone charges
The hikes, which came into force last Sunday, include rises in costs to call landlines, mobiles and internationally
20 January 2012
Escape BT contracts & beat price hikes
Millions of BT customers will be hit by price rises in December, but there's a loophole to escape contracts for a cheaper deal, penalty-free
30 August 2011
Sky and the AA are easiest to haggle with
Millions get a better price when having the nerve to ask for money-off when negotiating a new deal
19 August 2011
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Don't wait till last min to buy car insuranceThe PERFECT time is 20 to 26 days ahead
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20,000 free winter water pipe and tap protectorsCould save £1,000s in repairs
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Last chance cheap Big 6 energy this decade?Switch and save £300/yr
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Easy-access savings deals dropping like fliesBag 1.45%... while you can?
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£30 Soap & Glory body setNorm £60
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As Netflix kills its free trials...We've 19 Netflix tips
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Ending. HUGE 45GB SimFor £15/mth
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WhatsApp to stop working on older phones from next year – here's how to check if you're affected
12 December 2019
Messaging service WhatsApp will stop supporting Windows phones and older Androids and iPhones over the next few months - here's how to check if your device is affected -
London passengers overpay £184m for pricey travelcards – here's how to avoid paying extra
12 December 2019
Over 37 million peak daily London travelcards were bought over the last five years, MoneySavingExpert.com can reveal – even though they're ALWAYS more expensive than paying by Oyster card or contactless -
Comparison sites warning – some highlight hotel deals costing up to 21% more than the cheapest available
12 December 2019
Two major price comparison sites highlight hotel deals to customers that they know can be beaten by other booking sites, a MoneySavingExpert.com investigation has found -
Regulator approves sale of SSE energy business to Ovo
10 December 2019
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020 -
Revealed: The NEW best time to buy car insurance to get the cheapest deals
10 December 2019
Getting car insurance quotes 20 to 26 days before the policy is due to start is likely to get the cheapest price from a comparison site, saving up to 40%, an MSE investigation reveals
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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