MoneySavingExpert News
Refund

Monarch worries? Your rights if the worst happens
Social media has been rife with rumours about the airline Monarch's financial health - your rights explained
27 September 2016

Customers of payday loan firm CFO Lending to receive £34m in redress for 'unfair practices'
Payday loan firm CFO Lending will pay more than £34m of redress to 97,000 customers after treating them unfairly
19 September 2016

Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success
10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method
16 September 2016

Pre-ordered iPhone 7s delayed by WEEKS amid stock shortages - what you can do
Apple aficionados who pre-ordered a new iPhone 7 for today's launch from have been left fuming by delivery delays
16 September 2016

Landmark legal claim seeking £14bn refund for UK consumers filed against Mastercard
A landmark damages claim against Mastercard that could put £100s in the pockets of millions has been filed
8 September 2016

NatWest and RBS continue to send student account interest refund letters – but some of their staff remain unaware
NatWest and RBS is continuing to contact customers about receiving refunds for wrongly charged interest
5 September 2016

'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories
More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips
26 August 2016

Up to 11,000 hit by gas metering blunder – are you affected?
Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed
23 August 2016

Energy customers overcharged in gas metering blunder – are you due a refund?
Thousands of gas customers could be due a refund after E.on spotted a major flaw in the way some meters are read
15 August 2016

Travelling to a country with the Zika virus? Your refund and rebooking rights
If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund
26 May 2016
17 August 2022
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Cheapest BT broadband in a year
But you can pay less elsewhere for faster
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The perfect time to buy car insurance
Don't wait till the last minute
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'I fixed to beat energy price rises'
'Do they have to honour it?'
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New. FREE £175 bank bribe
Plus top service
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£75 off Ninja air fryer & grill
3,000 available
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A-level results warning
Delaying uni could cost £10,000s
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Hot Diamonds 40% off everything
For example, £80 ring for £24
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Iceland now offers interest-free loans if you're struggling with the cost of living - but be careful as they will impact your credit score
19 August 2022Iceland has begun offering interest-free loans of up to £100 to those struggling with the cost of living, with the money to be used on your Iceland shop. But - as with any borrowing for everyday living expenses - be careful as you may get stuck in a cycle of debt. -
Train or Tube journey affected by August strikes? Your refund rights
19 August 2022Transport services across the UK are to be disrupted again this month with thousands of rail workers due to walk out on Friday 19 and Saturday 20 August. -
Energy standing charges will continue to include the cost of supplier failures, as Ofgem rules out changes
18 August 2022Energy regulator Ofgem has decided against moving the cost of supplier failures out of the standing charges for gas and electricity and recovering it through the unit rates instead. MSE founder Martin Lewis has been calling on Ofgem to shift the burden in the price cap away from the standing charge, to ensure those who cut down their use see a real impact in their bills. -
Dream World Travel customer? Here are your holiday and refund rights
18 August 2022Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator. -
Coronavirus travel rights
18 August 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
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Martin Lewis: The one thing everyone aged over 66 needs to know
9 August 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Don't shop at Zara before you go to Spain, Greece, France or Italy
11 July 2022Update 17 July 2017: We tend to think since Brexit that the pound’s weaker than it has been for decades. While somewhat true against the dollar, against the euro it’s only a tad worse now than when I first wrote this in 2014. The logic of this blog stands just as strongly now. On the Spanish-English website...