MoneySavingExpert News

Refund

Landmark legal claim seeking £14bn refund for UK consumers filed against Mastercard

A landmark damages claim against Mastercard that could put £100s in the pockets of millions has been filed

8 September 2016

NatWest and RBS continue to send student account interest refund letters – but some of their staff remain unaware

NatWest and RBS is continuing to contact customers about receiving refunds for wrongly charged interest

5 September 2016

'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories

More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips

26 August 2016

Up to 11,000 hit by gas metering blunder – are you affected?

Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed

23 August 2016

Energy customers overcharged in gas metering blunder – are you due a refund?

Thousands of gas customers could be due a refund after E.on spotted a major flaw in the way some meters are read

15 August 2016

Travelling to a country with the Zika virus? Your refund and rebooking rights

If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund

26 May 2016

PPI victims handing over £5bn to claims sharks – reclaim £1,000s yourself for free

Opportunistic claims management companies are siphoning off up to a third of compensation cash paid to consumers

13 May 2016

Co-op Energy wrongly charges customers £60 exit fees

The energy firm Co-operative Energy has been wrongly charging customers who want to switch to another provider up to £60

6 May 2016

Ovivo customers will not receive refunds as liquidator concludes final report

Customers left out of pocket after mobile phone company Ovivo shut up shop two years ago will not be getting their money

5 May 2016

IT failures at Scottish Power spark £15m payout for customers

Scottish Power has been ordered to pay £15 million to customers for previous IT failings

26 April 2016