MoneySavingExpert News

Refund

Monarch worries? Your rights if the worst happens

Social media has been rife with rumours about the airline Monarch's financial health - your rights explained

27 September 2016

Customers of payday loan firm CFO Lending to receive £34m in redress for 'unfair practices'

Payday loan firm CFO Lending will pay more than £34m of redress to 97,000 customers after treating them unfairly

19 September 2016

Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success

10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method

16 September 2016

Pre-ordered iPhone 7s delayed by WEEKS amid stock shortages - what you can do

Apple aficionados who pre-ordered a new iPhone 7 for today's launch from have been left fuming by delivery delays

16 September 2016

Landmark legal claim seeking £14bn refund for UK consumers filed against Mastercard

A landmark damages claim against Mastercard that could put £100s in the pockets of millions has been filed

8 September 2016

NatWest and RBS continue to send student account interest refund letters – but some of their staff remain unaware

NatWest and RBS is continuing to contact customers about receiving refunds for wrongly charged interest

5 September 2016

'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories

More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips

26 August 2016

Up to 11,000 hit by gas metering blunder – are you affected?

Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed

23 August 2016

Energy customers overcharged in gas metering blunder – are you due a refund?

Thousands of gas customers could be due a refund after E.on spotted a major flaw in the way some meters are read

15 August 2016

Travelling to a country with the Zika virus? Your refund and rebooking rights

If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund

26 May 2016