Refund
Landmark legal claim seeking £14bn refund for UK consumers filed against Mastercard
A landmark damages claim against Mastercard that could put £100s in the pockets of millions has been filed
8 September 2016
NatWest and RBS continue to send student account interest refund letters – but some of their staff remain unaware
NatWest and RBS is continuing to contact customers about receiving refunds for wrongly charged interest
5 September 2016
'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories
More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips
26 August 2016
Up to 11,000 hit by gas metering blunder – are you affected?
Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed
23 August 2016
Energy customers overcharged in gas metering blunder – are you due a refund?
Thousands of gas customers could be due a refund after E.on spotted a major flaw in the way some meters are read
15 August 2016
Travelling to a country with the Zika virus? Your refund and rebooking rights
If you've booked a trip to a country where Zika is rife and are pregnant you should be able to rearrange or get a refund
26 May 2016
PPI victims handing over £5bn to claims sharks – reclaim £1,000s yourself for free
Opportunistic claims management companies are siphoning off up to a third of compensation cash paid to consumers
13 May 2016
Co-op Energy wrongly charges customers £60 exit fees
The energy firm Co-operative Energy has been wrongly charging customers who want to switch to another provider up to £60
6 May 2016
Ovivo customers will not receive refunds as liquidator concludes final report
Customers left out of pocket after mobile phone company Ovivo shut up shop two years ago will not be getting their money
5 May 2016
IT failures at Scottish Power spark £15m payout for customers
Scottish Power has been ordered to pay £15 million to customers for previous IT failings
26 April 2016
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20 October 2021
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Martin's mortgage heads-up
'Can you lock in cheaply now to save £1,000s?'
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Urgent. Shift debt to 27mths 0%
Effectively fee-free
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Breakdown cover for TWO £54/yr
Full service
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Beware Klarna's new 'pay now' service
You may lose vital protections
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17 Netflix hacks
Watch Squid Games etc for less
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Martin's scam ads broadside
'It's a ludicrous plan'
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Ciate £148 of nail polish for £35
Via Advent calendar code
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Sainsbury's new Nectar offer 'discriminates against the elderly and the vulnerable', says 75-year-old shopper
22 October 2021![]()
A Nectar card holder MSE reader was left disappointed to see that Sainsbury's latest feature to get discounts using the SmartShop app was not available to those who can only shop online or through Click & Collect. He felt this discriminated against those customers, particularly ones who cannot shop in store for health reasons. -
Fully vaccinated travellers to England and Wales can save £20 using day two lateral flows tests that will shortly replace PCR tests
22 October 2021![]()
The Government has today released its approved list of private testing providers that will offer day two lateral flow tests for fully vaccinated travellers to England and Wales. Travellers will be able to save £20 using lateral flow tests compared to pricier PCRs. -
Martin Lewis: Avoid pressure to switch to a new fixed energy deal once your current one ends
22 October 2021![]()
MoneySavingExpert.com founder Martin Lewis has reaffirmed his message to consumers to sit tight and avoid switching to a new fixed-price energy deal as more gas and electricity providers go bust. On his weekly The Martin Lewis Money Show on ITV he warned people to "do nothing". -
NS&I Green Savings Bond goes on sale but it only pays 0.65% AER fixed over three years
22 October 2021![]()
The Treasury has launched a new Green Savings Bond that will be welcome news for those wanting to support green projects but the bond only pays interest of 0.65% a year, which is far below the top-paying three-year fixed savings deals. MoneySavingExpert.com founder Martin Lewis has branded the rate "pants". -
Coronavirus Travel Rights
22 October 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe
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Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Clever ways to calculate your finances
