Refund
Three million pay extra for passports after leaving it late to renew
More than three million applications for pricier premium and fast-track passport renewals have been made in the past five years, costing travellers an extra £130 million, MoneySavingExpert.com can reveal
20 November 2018
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed
15 November 2018
Got an unused Oyster card? You could claim a share of £350m
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
13 November 2018
Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
Anger as Toto Energy customers plagued with 'nightmare service'
Scores of customers of Toto Energy have vented their anger over its 'hopeless service' and serious failings
25 June 2018
Student loan overpayments: 'I got £1,100 back in just five minutes'
A MoneySaver has reclaimed £1,100 in just five minutes after discovering she'd started repaying her student loan early
18 December 2017
Tax credit claimants who didn't appeal Concentrix decisions will have cases reviewed by HMRC
People who didn't appeal decisions made by Concentrix to amend or cancel their claim will have their cases reviewed
6 February 2017
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
Heathrow flights cancelled and delayed amid heavy fog – your rights
More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays
23 January 2017
Holidaymakers to be flown out of The Gambia amid political unrest – your rights if you've booked a trip
Thousands of holidaymakers in The Gambia are to be flown home amid political unrest
18 January 2017
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100+Mb Virgin b'band & line '£19/mth'A gobsmacking price
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Brexit impactMortgages, flights etc
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Boots clearanceUp to 70% off likely
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Martin's Mortgage MasterclassCheck if overpaying
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Loan rates near all-time lowsFrom 2.8%
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Hope for mortgage prisonersAfter MSE campaign
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Martin vs RyanairOn name-change 'glitch' refunds
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Leave the heating on all day?Energy mythbusting
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Can you make £2,019 in 2019?MSE Forum challenges
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Top debt-shifting card32mths 0%, 1.4% fee
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1,000 FREE radiator heat reflectorsWorth £15ish
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425 summer-flowering bulbs£10 all-in (norm £25)
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Europcar customers left waiting for refunds after double-billing blunder
17 January 2019
Europcar says an IT issue occurred on 27 December -
Saga to axe Platinum travel credit card
16 January 2019
Over-50s financial provider Saga has announced it's closing its Platinum credit card in March, and customers have been told any outstanding balance will be "due and owing in full at that point". If you can't pay it off by then, your debt may be transferred but your interest rate could rise - here's what we know so far -
BT promises a year without broadband or phone price hikes
15 January 2019
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020 -
Pensioners with younger partners won't be able to claim pension credit under new rules
15 January 2019
Pensioners who live in a couple will only be able to make a new claim for pension credit when both partners are over the state pension age, under new rules to come into effect in May -
Rule change to free mortgage prisoners could happen 'fairly quickly'
15 January 2019
FCA chief executive Andrew Bailey, was speaking to MPs this morning
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Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
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