Refund
320,000 Nationwide customers owed average £19 refund for overdraft charges
Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees
8 August 2019
'I was charged £700 extra using contactless on the tube' – don't be caught out
A London commuter was shocked to find she'd overpaid by more than £700 for her year's travel after tapping in and out using the same debit card on different devices. If you use Apple Pay or another mobile payment device on the underground or trains in London, make sure you don't get caught out
25 January 2019
Three million pay extra for passports after leaving it late to renew
More than three million applications for pricier premium and fast-track passport renewals have been made in the past five years, costing travellers an extra £130 million, MoneySavingExpert.com can reveal
20 November 2018
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed
15 November 2018
Got an unused Oyster card? You could claim a share of £350m
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
13 November 2018
Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
Anger as Toto Energy customers plagued with 'nightmare service'
Scores of customers of Toto Energy have vented their anger over its 'hopeless service' and serious failings
25 June 2018
Student loan overpayments: 'I got £1,100 back in just five minutes'
A MoneySaver has reclaimed £1,100 in just five minutes after discovering she'd started repaying her student loan early
18 December 2017
Tax credit claimants who didn't appeal Concentrix decisions will have cases reviewed by HMRC
People who didn't appeal decisions made by Concentrix to amend or cancel their claim will have their cases reviewed
6 February 2017
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
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Top credit cards vanishingShift debt to 29mths 0% or bag 5% cashback while you can
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One week to reclaim PPIDon't wait until the last min
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Hot EDF & British Gas energy dealsSave £260/yr
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School uniform hacksIncl a 'free' set
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eBay and Facebook selling tricksDeclutter this bank hol
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Broadband battle'£10/mth' standard, '£17/mth fibre'
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Kids still on holiday?100+ free or cheap ways to entertain 'em
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Halifax Ultimate Reward changesSee if you'll win or lose
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Make old £1 coins spendable againWith 145m still out there
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Holidaymakers offered less than $1 per £1 at airport – how to get better rates
23 August 2019
A photo taken at Gatwick Airport this morning shows that holidaymakers were being offered a shockingly low exchange rate of less than $1 for each £1 - a perfect example of why you shouldn't buy your holiday money at the airport -
RBS and Santander ordered to fix PPI processes – after not sending proper reminders to 1,000s of customers
23 August 2019
Royal Bank of Scotland and Santander have been ordered to appoint an independent body to look at their PPI processes after they failed to send, or sent inaccurate, annual PPI reminders to customers -
British Airways pilots set to strike – your rights
23 August 2019
Thousands of British Airways pilots are to be balloted for strike action in a dispute over pay - and could end up striking as early as August. It's unclear what disruption this could cause, but if it does go ahead here's what you need to know -
'I reclaimed over £4,000 for mis-sold payday loans using MSE's tool'
22 August 2019
A MoneySaver from Cheshire has claimed back over £4,000 using MoneySavingExpert.com's payday loan reclaiming tool after having her borrowing extended several times without additional checks on whether she could afford it - and she's hoping to get more cash back from other lenders
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How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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