Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020
Regulator warns airlines over delays to coronavirus refunds
Only a minority of airlines have been giving customers refunds for cancellations within acceptable timeframes, according to a review from the aviation regulator – and it's warned it'll take enforcement action if some fail to start paying up more promptly
1 July 2020
Medical insurer WPA to pay out SECOND rebate to customers
Customers of not-for-profit medical insurer WPA will be paid a second rebate worth about 40% of their monthly premiums, after receiving a similar payment back in April
25 June 2020
130,000 Metro Bank customers to get overdraft refunds
A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges
20 April 2020
70,000 Nationwide customers owed refunds after overdraft alerts error
Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft
6 February 2020
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled
Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
16 January 2020
One in three Thomas Cook refund claims still to be paid
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
6 December 2019
GHD customers charged multiple times for Black Friday orders
Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday
5 December 2019
Thomas Cook customers left confused by emails from claims firms
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms
20 November 2019
12 January 2022
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17 January 2022The cost of a TV licence will remain frozen for the next two years, the Government has announced. Households will not see any increase to their £159 a year bill until 1 April 2024.
17 January 2022Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January.
Barclaycard makes mysterious payments to customers who were wrongly charged, with some receiving £300 - here's all you need to know17 January 2022Barclaycard is giving refunds to hundreds of credit card customers who have suffered issues relating to operations procedures, default fees and incorrect interest charges. Here's what you need to know.
Universal Credit and other benefit claimants in Northern Ireland to get £200 towards energy bills - here's what you need to know14 January 2022It comes as part of a new £55 million support package designed to help around 280,000 people with the cost of living.
14 January 2022Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
29 December 2021
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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