Refund
Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
Anger as Toto Energy customers plagued with 'nightmare service'
Scores of customers of Toto Energy have vented their anger over its 'hopeless service' and serious failings
25 June 2018
Student loan overpayments: 'I got £1,100 back in just five minutes'
A MoneySaver has reclaimed £1,100 in just five minutes after discovering she'd started repaying her student loan early
18 December 2017
Tax credit claimants who didn't appeal Concentrix decisions will have cases reviewed by HMRC
People who didn't appeal decisions made by Concentrix to amend or cancel their claim will have their cases reviewed
6 February 2017
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
Heathrow flights cancelled and delayed amid heavy fog – your rights
More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays
23 January 2017
Holidaymakers to be flown out of The Gambia amid political unrest – your rights if you've booked a trip
Thousands of holidaymakers in The Gambia are to be flown home amid political unrest
18 January 2017
Fighting Ryanair for flight delay compensation? Now it says you CAN go to a UK court – if you claim direct
Budget airline Ryanair has declared it WILL recognise the jurisdiction of British courts in flight delay claims
15 December 2016
Extra Energy blames delays in refunding in-credit ex-customers on IT glitch
Former customers of Extra Energy have been left waiting months for energy bill refunds
11 November 2016
American Apparel UK goes into administration – your gift card, return and refund rights
Customers are now unable to use their gift cards or get refunds for returned items
8 November 2016
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MSE Big Switch Event 11We've 30,000 cheaper-than-the-cheapest long energy fixes
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Super-cheap Easyjet flightsFor March - June 2019, incl Easter
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Passport renewal warningCheck how the stealth change affects you
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Top Tesco Clubcard reward scrappedAs part of its latest revamp
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New iPhones - get £600 off a 2yr contractIf you're going to get one, do it the right way
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Next 'at least' 50% off saleIn stores and online. Always popular with MoneySavers
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BT trick to save £420/yrIt's hiked broadband and line rental prices but you can stay and save
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£1,200 Help to Save bonusWe've got how it works & who on lower incomes qualifies
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100 days until ChristmasWe've got the eight saves of Christmas to help plan for it
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Six ways to protect your dataIncluding help if you were hit by the big BA hack
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Get paid £20 to shift £2k+ debt to fee-freeAlways pay the min each month
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Sky Sports backdoor price hikeCustomers forced to upgrade to HD
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Last sub-£900 energy deal is pulled as Outfox the Market hikes prices
21 September 2018
Energy supplier Outfox the Market has announced it is increasing the price of its variable tariff by 7.4%, with 50,000 customers to see the rise hit in November -
Plusnet customers wrongly charged twice for £200 offer
21 September 2018
Thousands of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system -
MoneySavers pledge £11.5m in charitable wills donations
21 September 2018
MoneySavers have pledged more than £11.5 million in less than one month to charitable causes as part of our 'free' wills offer. -
Ovo could 'fine' energy customers for calling or tweeting it
21 September 2018
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward' -
Italian watchdog launches Ryanair hand luggage inquiry
21 September 2018
Italy's competition watchdog has launched an inquiry into Ryanair's new hand luggage policy - which will only let passengers take a small handbag-sized carry-on into the cabin, unless they pay extra
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