Refund
Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020
Regulator warns airlines over delays to coronavirus refunds
Only a minority of airlines have been giving customers refunds for cancellations within acceptable timeframes, according to a review from the aviation regulator – and it's warned it'll take enforcement action if some fail to start paying up more promptly
1 July 2020
Medical insurer WPA to pay out SECOND rebate to customers
Customers of not-for-profit medical insurer WPA will be paid a second rebate worth about 40% of their monthly premiums, after receiving a similar payment back in April
25 June 2020
130,000 Metro Bank customers to get overdraft refunds
A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges
20 April 2020
70,000 Nationwide customers owed refunds after overdraft alerts error
Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft
6 February 2020
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled
Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
16 January 2020
One in three Thomas Cook refund claims still to be paid
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
6 December 2019
GHD customers charged multiple times for Black Friday orders
Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday
5 December 2019
Thomas Cook customers left confused by emails from claims firms
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms
20 November 2019
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27 January 2021
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Warning issued over coronavirus vaccine scams - here's how the NHS will actually contact you
27 January 2021![]()
Households have been urged to watch out for scammers posing as the NHS or claiming to offer coronavirus vaccines who then attempt to your steal personal details or con you out of cash -
Green Network Energy and Simplicity Energy stop trading – what you need to know
27 January 2021![]()
Green Network Energy, a medium-sized gas and electricity supplier with about 360,000 customers, has stopped trading, as has smaller firm Simplicity Energy, which has about 50,000 customers -
Travellers arriving from 22 countries face hotel quarantine
27 January 2021![]()
Travellers arriving from 22 countries with known coronavirus variants will need to quarantine in Government-provided accommodation such as hotels for 10 days, the Prime Minister has confirmed -
Contactless card payment limit could rise to £100 under new plans
27 January 2021![]()
Shoppers could see the contactless card payment limit rise from £45 to £100 under new rules being considered by the financial watchdog -
Top 15+ holiday destinations from the UK – where can you still travel to?
27 January 2021![]()
We've looked at the top tourist destinations to sort out where you can go without needing to quarantine
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
11 January 2021![]()
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
5 January 2021![]()
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances
