Refund
'I was charged £700 extra using contactless on the tube' – don't be caught out
A London commuter was shocked to find she'd overpaid by more than £700 for her year's travel after tapping in and out using the same debit card on different devices. If you use Apple Pay or another mobile payment device on the underground or trains in London, make sure you don't get caught out
25 January 2019
Three million pay extra for passports after leaving it late to renew
More than three million applications for pricier premium and fast-track passport renewals have been made in the past five years, costing travellers an extra £130 million, MoneySavingExpert.com can reveal
20 November 2018
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed
15 November 2018
Got an unused Oyster card? You could claim a share of £350m
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
13 November 2018
Vodafone introduces 30-day cooling-off period to let new customers leave penalty-free
Vodafone is to allow customers to leave new contracts penalty-free at any point up to 30 days – for any reason.
26 June 2018
Anger as Toto Energy customers plagued with 'nightmare service'
Scores of customers of Toto Energy have vented their anger over its 'hopeless service' and serious failings
25 June 2018
Student loan overpayments: 'I got £1,100 back in just five minutes'
A MoneySaver has reclaimed £1,100 in just five minutes after discovering she'd started repaying her student loan early
18 December 2017
Tax credit claimants who didn't appeal Concentrix decisions will have cases reviewed by HMRC
People who didn't appeal decisions made by Concentrix to amend or cancel their claim will have their cases reviewed
6 February 2017
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
Heathrow flights cancelled and delayed amid heavy fog – your rights
More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays
23 January 2017
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14 shopping secretsPerfect with summer sales in full swing
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Nab FREE PretPlus food from posh cafes, bakeries etc
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£41ish of No7 for £12Incl mascara & eyeliner
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Finally, cheap broadband ONLYVirgin '£19/mth' mega-fast
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Airports hike drop-off chargesHow to do it for free
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29mth 0% debt shiftNew top balance transfer deal
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1.45% Post Office savingsMassively popular last week
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Strewth. Australia £450 rtnFor ltd Oct-Dec dates
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200 free Boots pointsPlus how to earn them without the card
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Kate Spade 20% extra off saleOnline & in stores till Fri
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Martin peer-to-peer 'saving' alertIs it worth the risk?
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Free Body Shop £5Plus more freebies for returning used beauty pots
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Seen the 'Arnie' PPI ad?How to reclaim for FREE
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Ice loyalty scheme for Mastercard customers stops trading
19 June 2019
A loyalty scheme which let Mastercard users collect points when shopping at 'sustainable' retailers has ceased trading, less than two years after its launch -
Tesco Clubcard customers can now use points to buy a phone
19 June 2019
Tesco Clubcard customers can now use vouchers to buy or reduce the cost of new pay-monthly phones with Tesco Mobile -
Clydesdale & Yorkshire Bank to rebrand as Virgin Money by the end of 2021
19 June 2019
Clydesdale and Yorkshire Bank, as well as app-based bank B, will all be rebranded as Virgin Money by the end of 2021 -
Two months of 'breathing space' for those in problem debt from 2021
19 June 2019
People struggling with serious debt are set to be given a longer grace period of 60 days before being hit with further interest, charges and enforcement action from 2021 -
BT Sport and TV customers to face price hikes from next month
18 June 2019
Hundreds of thousands of BT Sport and TV customers will be hit with price hikes of up to £48/yr from next month - but if you're affected you can leave the TV part of your contract penalty-free
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Martin Lewis: Are you an overdraft prisoner? How to escape it
10 June 2019
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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