Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption
Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
3 October 2023
Hive to remotely switch off certain cameras and smart devices by 2025 including three this year – here are your rights
Smart home tech provider Hive is to switch off a number of smart devices, security devices and leak sensors, leaving you unable to use them. Five products have already been discontinued, with three more set to be switched off by 2025.
1 September 2023
M&Co falls into administration - here are your refund and shopping rights
M&Co has fallen into administration. If you shop at the clothing chain we've rounded-up your rights.
22 June 2023
Made.com collapses into administration - what it means for your refund and return rights
Furniture retailer Made.com has gone into administration after failing to find a buyer to secure its future. Here's what the collapse means for your refund and return rights.
30 December 2022
BrightHouse customer? Here are the latest need-to-knows following the rent-to-own firm's collapse
Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
2 November 2022
Safe Hands customer? Here are your latest refund and funeral plan rights
If you're one of the 46,000 Safe Hands customers left in the lurch after the funeral provider went bust in March - and you can't get a refund from your card firm - you'll need to contact Safe Hands' administrator to get your money back - though you'll only receive up to 20% of what you're owed. You also need to consider alternative funeral arrangements as Safe Hands' plans will not be honoured from November.
14 October 2022
Got a credit note from a Covid-19 cancelled package holiday? Use it TODAY or you will lose valuable extra protection
If you have an unused credit note from a package holiday that was cancelled due to the pandemic, you should redeem it or cash it in by the end of today (30 September 2022). If you don't you risk losing valuable protection if the firm that issued it goes bust.
30 September 2022
Missguided falls into administration - what it means for your refund and return rights
Online fashion retailer Missguided has fallen into administration but will still continue to trade until a complete sale of the business is completed. Here's what it means for your refund and return rights.
1 June 2022
Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020
FREE £200 bank switching
Are you WASTING £100s?
Energy prices set to DROP 15%
Yet you can beat this
Used our car finance tool?
Please take our survey
50GB Sim just '£5.50/mth'
Cheapest we've seen
1m overpay for prescriptions
O2 and Virgin hike bills by 8.8%
For broadband & mobile
Read the full email
For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
Martin Lewis: Energy Price Cap to FALL 12% on 1 April AND prepay becomes the cheapest way to pay – the five big things you need to know23 February 2024Energy regulator Ofgem has announced the new Energy Price Cap, with prices set to drop by 15% on average from April.
Broadband and mobile users to be hit with price hikes of up to 8.8% as BT, Sky, Virgin Media and more confirm spring rises – here's what's happening23 February 2024If you're a broadband, mobile or pay TV customer, you could soon be hit with price hikes of up to 8.8%. These come on top of hikes of up to 17.3% last year, meaning that someone on a standard two-year contract paying £20 a month at the start of 2023 could soon be paying over £25 a month.
Third and final cost of living payment paid to millions on certain benefits – what to do if you haven't got yours23 February 2024More than seven million households on certain benefits including Universal Credit and Tax Credits have now received the third and final instalment of their cost of living payment. Here's all you need to know on whether you're eligible and what to do if you're missing your payment.
22 February 2024A penalty paid by first-time buyers accessing savings in Lifetime ISAs (LISAs) when buying homes above the scheme's £450,000 property price limit could be scrapped by the Chancellor in his Spring Budget, it's been reported.
22 February 2024Cosmetics retailer The Body Shop has fallen into administration, with almost half of its 198 stores closing – including seven on Tuesday 27 February – and hundreds of workers facing redundancy. Below we round up all you need to know.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
23 January 2024
10 January 2024
12 December 2023If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
7 December 2023
Clever ways to calculate your finances