Train delay compensation shake-up is, er... delayed (but at least you'll get a cheque instead of vouchers)
Most passengers claiming compensation for train delays should now automatically be given a cheque instead of vouchers
5 April 2016
Credit card firm New Day to refund 180,000 over unfair charges
Over 180,000 credit card customers of firm New Day are being refunded after they were hit with unfair additional charges
24 March 2016
Broadband users to get automatic compensation for outages
Broadband firms will have to repair faults and perform installations quicker and pay automatic refunds under Ofcom plans
25 February 2016
Family Mobile to close, but unused credit will be refunded
Family Mobile, IKEA Mobile and Smarter Mobile customers will no longer be able to use their pay-as-you-go (PAYG) service
7 July 2015
Co-op still refunding customers nearly two years after admitting it violated regulations
Nearly two years after admitting it breached the Consumer Credit Act, the Co-op Bank continues to refund customers
18 June 2015
Wallet hit by O2 outage? Don't be left holding the bill
O2 says it's fixed a problem, which left some users unable to use their mobiles. But if you've lost out, complain
26 May 2015
First Direct starts refunding customers over paperwork blunder
Some customers of First Direct have received a post-Christmas surprise worth thousands, following a paperwork blunder
31 December 2014
Tesco to refund customers after ditching kitchen business
Tesco says customers won't lose out after it pulled out of its kitchen and bathroom fitting service - Mark Two
12 November 2014
Got a Kiddicare gift card? Spend it now as stores get set to close
If you've a Kiddicare gift card, spend it now as the retailer's confirmed it's shutting all but one of its stores
29 July 2014
Consumer Rights Bill will boost rights but it's too complex, Martin Lewis says
The draft Consumer Rights Bill doesn't address how consumers can enact their rights, Martin Lewis says
11 February 2014
24 November 2021
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26 November 2021Martin Lewis has warned households against splurging this Christmas, while also highlighting the importance of being honest about their finances in a bid to remain debt-free over the festive period and beyond. Read below and watch the clip from The Martin Lewis Money Show Christmas Special for more.
British Airways passenger wins battle for cash refund after successfully taking the airline to court for flights cancelled due to Covid26 November 2021A MoneySaver has successfully taken British Airways to the small claims court and been awarded £300 after disputing the airline's decision to issue vouchers instead of a cash refund for flights cancelled due to the pandemic.
26 November 2021The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
25 November 2021If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.
25 November 2021MCE Insurance Company, one of the UK's biggest motorbike insurers, has fallen into administration. The collapse affects around 105,000 policyholders but MSE can confirm that customers will continue to be covered until the end of their policy and claims will still be paid.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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