MoneySavingExpert News
Refund

Train or Tube journey affected by August strikes? Your refund rights
Transport services across the UK are to be disrupted again this month with thousands of rail workers due to walk out on Friday 19 and Saturday 20 August.
19 August 2022

Got a credit note from a Covid-19 cancelled package holiday? Use it by 30 September or you will lose valuable extra protection
Package holidaymakers with unused credit notes for Covid-19 cancelled trips should ensure they either redeem them or cash them in before 30 September 2022. Failure to do so means you may not get your money back if the holiday firm that issued them goes bust after this deadline.
26 July 2022

Missguided falls into administration - what it means for your refund and return rights
Online fashion retailer Missguided has fallen into administration but will still continue to trade until a complete sale of the business is completed. Here's what it means for your refund and return rights.
1 June 2022

Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details
Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022

Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020

Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020

Regulator warns airlines over delays to coronavirus refunds
Only a minority of airlines have been giving customers refunds for cancellations within acceptable timeframes, according to a review from the aviation regulator – and it's warned it'll take enforcement action if some fail to start paying up more promptly
1 July 2020

Medical insurer WPA to pay out SECOND rebate to customers
Customers of not-for-profit medical insurer WPA will be paid a second rebate worth about 40% of their monthly premiums, after receiving a similar payment back in April
25 June 2020

130,000 Metro Bank customers to get overdraft refunds
A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges
20 April 2020

70,000 Nationwide customers owed refunds after overdraft alerts error
Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft
6 February 2020
17 August 2022
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Cheapest BT broadband in a year
But you can pay less elsewhere for faster
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The perfect time to buy car insurance
Don't wait till the last minute
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'I fixed to beat energy price rises'
'Do they have to honour it?'
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New. FREE £175 bank bribe
Plus top service
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£75 off Ninja air fryer & grill
3,000 available
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A-level results warning
Delaying uni could cost £10,000s
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Hot Diamonds 40% off everything
For example, £80 ring for £24
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Iceland now offers interest-free loans if you're struggling with the cost of living - but be careful as they will impact your credit score
19 August 2022Iceland has begun offering interest-free loans of up to £100 to those struggling with the cost of living, with the money to be used on your Iceland shop. But - as with any borrowing for everyday living expenses - be careful as you may get stuck in a cycle of debt. -
Train or Tube journey affected by August strikes? Your refund rights
19 August 2022Transport services across the UK are to be disrupted again this month with thousands of rail workers due to walk out on Friday 19 and Saturday 20 August. -
Energy standing charges will continue to include the cost of supplier failures, as Ofgem rules out changes
18 August 2022Energy regulator Ofgem has decided against moving the cost of supplier failures out of the standing charges for gas and electricity and recovering it through the unit rates instead. MSE founder Martin Lewis has been calling on Ofgem to shift the burden in the price cap away from the standing charge, to ensure those who cut down their use see a real impact in their bills. -
Dream World Travel customer? Here are your holiday and refund rights
18 August 2022Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator. -
Coronavirus travel rights
18 August 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
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Martin Lewis: The one thing everyone aged over 66 needs to know
9 August 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Don't shop at Zara before you go to Spain, Greece, France or Italy
11 July 2022Update 17 July 2017: We tend to think since Brexit that the pound’s weaker than it has been for decades. While somewhat true against the dollar, against the euro it’s only a tad worse now than when I first wrote this in 2014. The logic of this blog stands just as strongly now. On the Spanish-English website...