Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020
Regulator warns airlines over delays to coronavirus refunds
Only a minority of airlines have been giving customers refunds for cancellations within acceptable timeframes, according to a review from the aviation regulator – and it's warned it'll take enforcement action if some fail to start paying up more promptly
1 July 2020
Medical insurer WPA to pay out SECOND rebate to customers
Customers of not-for-profit medical insurer WPA will be paid a second rebate worth about 40% of their monthly premiums, after receiving a similar payment back in April
25 June 2020
130,000 Metro Bank customers to get overdraft refunds
A total of 130,000 Metro Bank customers will receive average payments of about £86, after the bank failed to warn them properly about unarranged overdraft charges
20 April 2020
70,000 Nationwide customers owed refunds after overdraft alerts error
Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft
6 February 2020
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled
Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
16 January 2020
One in three Thomas Cook refund claims still to be paid
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target
6 December 2019
GHD customers charged multiple times for Black Friday orders
Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday
5 December 2019
Thomas Cook customers left confused by emails from claims firms
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms
20 November 2019
19 January 2022
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Martin Lewis: Up to 7 million missing out on benefits they're entitled to - are you? Plus, is it worth switching to universal credit?24 January 2022Martin also explained that if you're entitled to universal credit you'll be eligible for 'help to save' scheme - a Government scheme that offers a 50% savings bonus for low-income earners.
24 January 2022In addition, those who aren't fully vaccinated will no longer be required to take a day eight test or self-isolate on arrival to England.
24 January 2022The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
MPs call state pension shortfalls for women a 'shameful shambles' - here's how to check to see if you are owed money21 January 2022if you think you've been affected and underpaid it's important you check to see if you are owed money.
Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' onto new contracts - here's all you need to know21 January 2022MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
10 January 2022This is my sixth annual steps blog. My well-documented obsession with the 'quantified self' is showing no sign of abating. According to my tracker, I did 9,284,614 steps (nearly 400,000 more than last year) – a ridiculous, hopefully healthy obsession.
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
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