Santander

More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.

Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

ISA season is nearly upon us. That's the frenzied time around the 5 April tax year close, when many desperately scrabble to set up their ISA before the deadline. And the push continues on 6 April when a whole load more people open their new tax year ISA on the first day.

Virgin Money is rolling out its new current account, which offers 1% AER interest on balances of up to £100,000. But is it worth switching to?

A basic bank account with no fees for failed payments or dipping into unauthorised overdrafts has been unveiled following an agreement between Britain's major lenders and the Government.

The chairman of the Treasury Select Committee has written to Barclays, HSBC, Lloyds, RBS and Santander asking for more information about fraud figures after the committee heard evidence the 'banks may be understating the level of fraud in the banking system' .

The limit for transferring money by Faster Payments with your bank is £100,000, yet many banks set the limit much lower – sometimes as low as £10,000.

Santander debit and credit card users can earn up to 15% cashback on spending from today, but customers will have to activate each cashback deal before they spend.

Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.

First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.