Scottish Power

Energy firms are facing increased pressure from the Government to pass on a fall in wholesale costs – the price providers pay for energy – to consumers by slashing household bills.

Scottish Power has received the highest number of complaints ever recorded for a UK energy company in a three-month period, according to the latest figures from Citizens Advice.

The Energy Secretary was grilled by MoneySavingExpert.com on Npower and Scottish Power service, the Green Deal, 24-hour switching and more at an event held at MSE towers.

Scottish Power has been banned from undertaking sales activity for 12 days from today after failing to meet the energy regulator's targets to clear outstanding customer complaints.

Customers of the big six energy suppliers are paying up to £234 a year too much for their gas and electricity bills, a competition probe has found. But MoneySavingExpert.com has been saying for years that households could save hundreds by switching.

Northern Ireland's main electricity supplier has cut bills by nearly a tenth for all households after falls in wholesale gas prices.

Ovo Energy has today announced it's cutting gas prices by 10.4%, which is more than double the recent price cuts revealed by the big six energy providers. But households can still save more by switching.

EDF Energy has today become the last of the big six energy providers to announce a gas price cut this year, but prices will only fall by a tiny 1.3% and not until 11 February.

SSE has today become the fifth of the big six energy providers to announce a gas price cut this year, but the 4.1% drop won't take effect until 30 April.

Npower has today become the fourth energy provider to announce price cuts this year, but the drop doesn't take effect until 16 February and the 5.1% reduction only applies to gas.