MoneySavingExpert News

Scottish Power

iSupplyEnergy to stop making it difficult for customers to switch

Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere

24 December 2014

Ofgem fines power firms over missed energy efficiency targets

SSE, Scottish Power and energy generator GDF SUEZ/IPM are to pay penalties totalling £4.6 million to charity

12 December 2014

First Utility faces customer backlash as complaints double

First Utility is the latest energy company to face a backlash from disgruntled customers over unresolved complaints

18 November 2014

Ofgem orders Scottish Power to shape up or stop selling

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set

14 November 2014

Energy switching slashed to 17 days for some

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

5 November 2014

MoneySavingExpert.com launches the 10 day big winter switch event

We've negotiated tariffs cheaper than then cheapest energy deals using the power of our nine million email recipients

29 October 2014

Energy suppliers told to improve 'frankly awful' satisfaction levels

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints

26 September 2014

Ovo Energy top, Npower rock bottom in MSE's latest energy poll

Almost 80% of Ovo Energy users rated its service as 'great', while 9% said the same of Npower

22 September 2014

Energy prices to continue rising, experts say

Energy prices are unlikely to rise before December but there is a threat of increases over the next 12 months

9 September 2014

Scottish Power to pay £750,000 to charity after bills blunder

Ofgem has found faults in the way Scottish Power calculated customers' prices

20 May 2014