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Deals website Groupon faces court action unless it improves how it treats its customers, the Competition and Markets Authority (CMA) has said. It comes after the watchdog found Groupon failed to provide some customers with cash refunds they were legally entitled to, only offering credit instead.
8 August 2021

Sainsbury's has stopped offering some Nectar cardholders weekly points bonuses, as part of an under-the-radar shake-up to the loyalty scheme which has left some shoppers confused and frustrated. It has only given us scant details so we've pieced together that info with MoneySavers' reports to get to the bottom of it.
20 April 2021

Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions, MoneySavingExpert.com can reveal. The brands' new owner Boohoo has apologised for the problems and says it will honour returns even if they arrive late – we've full help on what to do below.
19 April 2021

Ikea shoppers now have longer to make use of £20 gift vouchers that were given out as part of its annual Christmas tree promotion, as the retailer has extended their validity until 1 August. It comes after concerns shoppers wouldn't have enough time to redeem vouchers with many Ikea stores only just starting to reopen following coronavirus restrictions easing in England, Scotland and Wales.
13 April 2021

Update 29 July 2021: Since publishing this story McDonald’s has confirmed that, as of 1 July, completed physical loyalty cards can no longer be redeemed, and its terms and conditions have been updated to reflect this. However, we’ve heard some instances of branches continuing to accept stickers at the server’s discretion, so it’s worth a try.
McDonald’s is to scrap a long-running loyalty scheme which lets you collect stickers from cups and claim a free hot drink after purchasing six. The separate 'My McDonald's' app-based loyalty scheme, which gives a free hot drink after you've bought five, will continue - but crucially the change means from this summer you'll no longer be able to stack both schemes and earn TWO stickers per drink purchased.
30 March 2021
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