Shopping

Sainsbury's has admitted it sent misleading information to many of its Nectar card users that wrongly promised it would double the amount of reward points people had accumulated if they cashed them in for vouchers. 

Morrisons has admitted an ongoing issue that means some shoppers are unable to place orders online – each time they try, payments are declined for no apparent reason. Details remain scant, but we explain what we know, and what you can do about it below.

House of Fraser customers who have returned online orders have been left frustrated after having them sent back with notes saying that they couldn't be delivered - if you're affected you can return the items to a House of Fraser store.

One in 10 shoppers using buy now, pay later (BNPL) services have been chased by debt collectors, rising to one in eight young people, according to new research from Citizens Advice.

Currys has launched a limited time offer where shoppers can swap broken tech products and smaller white goods for a voucher worth at least £5 to spend in store or online. But you're likely to earn more recycling broken items elsewhere.

John Lewis & Partners has scrapped its almost century old 'Never Knowingly Undersold' price promise after the retailer said only 1% of customers were taking advantage of it. 

Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January. It means users no longer need to update their payment details, although they can continue to do so in order to be awarded free credit. 

Pret a Manger (Pret) is increasing the price of its monthly drinks subscription by 25%. New subscribers signing up from today (3 February) will be charged £25 a month, up from £20 a month. Existing subscribers will see the same increase from their first billing date on or after 16 March.

Tesco Bank's new 'Clubcard Pay+' prepaid debit card is now available to all 20 million Clubcard holders. You can double your Clubcard points for three months after taking the card out and it offers features to help you budget, but it can't be used in the same way as a full current account. 

Aldi, John Lewis and Sainsbury's are among the major retailers bucking trends by closing stores this Boxing Day. However, shoppers hoping to grab a bargain in the traditional Boxing Day sales can still do so with some shops starting in-store sales from 27 December and others launching online sales from 24 December instead.