Southern Water

Southern Water is to pay £123 million back to customers following an investigation that found the company had shown "scant regard" for the environment and deliberately acted to deceive its customers.

Millions will be hit by a hosepipe ban next week as water companies across the country urge customers to limit their water use. Here's what you need to know, including how to save water and avoid the £1,000 fine for breaching a ban.

Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck earlier this year.

Thousands of homes in England and Wales are still without water for a fourth day - if you're affected here's what you need to know.

Customer complaints have increased at almost half of all water suppliers serving England and Wales, with gripes over billing and charges accounted for over 60% of all complaints across the industry, according to a consumer body.

The average household water and sewerage bill in England and Wales will increase by 3.5% over the next year, regulator Ofwat said today.

Water bills in England and Wales will rise by about £20 per household from April, regulator Ofwat has announced today.

Hundreds of thousands of households could pay more for their water under Government-backed plans to install meters in areas where water shortages exist.