MoneySavingExpert News
Southern Water

Southern Water to give customers a share of £123 million over 'shocking' failures
Southern Water is to pay £123 million back to customers following an investigation by regulator Ofwat
25 June 2019

Is there a hosepipe ban and can I still water my garden? Here are the rules
Water companies are urging customers to limit how much water they use as fear of another hospepipe ban looms
12 July 2018

Customers ‘badly let down’ by water companies during Beast from the East
Hundreds of thousands of customers ‘were badly let down' by their water supplier when the Beast from the East struck
19 June 2018

Thousands of homes have been left without water - here are your rights
Thousands of homes in England and Wales are still without water for a fourth day - here's what you need to know
6 March 2018

Water firms taken to task over 'substantial increase' in complaints
Customer complaints have increased at almost half of all English and Welsh suppliers, with most gripes relating to bills
21 September 2016

Household water bills to rise 3.5%
Average household water and sewerage bills in England and Wales will increase by 3.5% over the next year
5 February 2013

Water users sold 'unnecessary' pipe insurance
Most of the UK's biggest water companies are promoting potentially unnecessary supply pipe insurance says Which?
18 April 2012

Water bills to go up this April
The average household water and sewerage bill will rise by 5.7% in April, regulator Ofwat has announced
31 January 2012

Compulsory water meters to be installed in thousands of homes
Some consumers could pay more for their water, others less, under Government-backed plans to combat shortages
6 June 2011
18 May 2022
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12 ways to save only do with apps
Free chocs, 1.5% savings and more
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Martin: 'Aged around 45 to 70?'
'You may be able to turn £800 into £5,500+'
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New. Top way to spend abroad
Unbeatable exchange rates and cashback
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10% off discount 'best-before' store
Eg, 23p Pepsi , £4,50 for 1kg Lindt
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Cheaper energy deals kiboshed
Martin not exactly impressed
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Lloyds' free £125 bank bribe
But others pay more
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Debt cost-cutting masterclass
Mortgages, cards, overdrafts, loans...
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Two MoneySavers reclaim £1,000+: How to check and challenge incorrect water bills if you use a soakaway or septic tank
19 May 2022Two MoneySavingExpert.com users have secured refunds and compensation worth thousands - and reduced their waste water bills - after arguing their bills should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same. -
Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill – here’s what you can do
18 May 2022More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. The cashback scheme has implemented a temporary fix, which sees cashback paid into your bank account, for now. Here is all you need to know. -
Lloyds Banking Group to shut another 20 Lloyds branches and eight Halifax outlets - here's what's happening
18 May 2022Lloyds Banking Group has announced a further round of branch closures, with 28 more outlets being shut across the UK between August and November this year. The closures are made up of 20 Lloyds Bank branches and eight Halifax outlets. -
Hit by passport application delays? Your travel and compensation rights explained
17 May 2022With record numbers lodging passport applications after putting off renewals during the pandemic, delays at the Passport Office are threatening to derail holidays for many. We round up your travel and compensation rights. -
Households should ignore scam emails WRONGLY telling them to claim council tax rebates from energy regulator Ofgem
17 May 2022Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.