NatWest, Royal Bank of Scotland (RBS) and Ulster Bank, which are all part of the NatWest Group, will now shut at least 172 of their bank branches in 2023 and 2024, following the Group's latest announcements.
Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million after the banks failed to set up the correct alerts warning them about unarranged overdraft charges.
An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks.
Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.
RBS-owned Ulster Bank is working to remove hard searches from the credit files of those who have applied for its market-leading savings account after admitting it conducted "incorrect credit scoring", MoneySavingExpert.com can reveal.
MoneySavers have been surprised to find applying for a savings account with Ulster Bank could mark their credit file and potentially affect their credit score.
Fourteen banks and building societies have now signed up to offer Help to Buy ISAs ahead of the scheme's launch next month, the Chancellor has announced.
NatWest, RBS, Coutts and Ulster say hundreds of thousands of delayed customer payments, including wages, benefits and other transfers, have now been paid following last week's problems. But if you've been hit with fees as a result, complain and ask for your money back.
A basic bank account with no fees for failed payments or dipping into unauthorised overdrafts has been unveiled following an agreement between Britain's major lenders and the Government.
15 December 2014
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